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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

81% would recommend to a friend

(3,415 total reviews)
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Joe Margolis

88% approve of CEO

75% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 17, 2016
Recommend
CEO approval
Business Outlook

Pros

The pros of working with ESS would be definitely be the benefits they offer. They offer accumulating PTO which you can start using as soon as you get hired. Great 4O1k, dental, vision, and life insurance. Medical is on the high side but the coverage it self is good. If your lucky you can get a live on site position. Not all the sites have apartments for the manager but most do. Free rent and utilities if you get to live on site however they will dock your pay 2.00 or more an hour if they give you an apartment.

Cons

Like I said in the title the way you feel about this job will depend a lot on the location. Sites with an onsite manager are usually better but that means you will have to play cop 24/7. Some sites are in really bad neighborhoods. You will find your self in constant battles with un desirable tenants that try to live in the storage units. Evictions processes are long and stressful especially in California. You will end up paying a lot of people off to get out of your facility. The company refuses to invest money in security even though they have the resources which has never made a whole lot of since to me. Why wouldn't we do everything possible to keep our tenant's and their belonging's safe? How bad could it really hurt the bottom line to invest in security guards and decent camera systems??? If your lucky enough to work at a site out in the sticks some where with out a whole lot of come and go traffic your job will be wonderful. Inner city areas not so much. And you better hope and pray you like your manager or assistant manager because that is the only other person you will work with. So if you guys don't see eye to eye its extremely uncomfortable and basically your word against theirs if you have to address the problem with management.

1.0
Aug 16, 2016
Recommend
CEO approval
Business Outlook

Pros

My district team and peers in the division are great to work with.

Cons

One of the Senior VPs is absolutely horrible to work with. He has no filter, talks poorly about other DIvisional VPs, senior executives and DIstrict Mgrs in the presence of anyone who will listen. As a DM, you have to travel with him and he does his best to criticize, put you and the DVP down and make himself sound important b/c of his title and tenure. My DVP hates to see him coming and so do DMs. We all have to receive sort of a pep talk before and after he leaves b/c my DVP knows how ignorant, rude and arrogant he is and tries to make the DMs feel better. He takes pleasure in bullying and making you feel uncomfortable during visits. Not to mention, he uses very foul language regardless of who he is around. I am embarrassed that he even works at Extra Space. For those applying for a DM position anywhere on the east coast, you should think twice about it. Every person on his support staff has left the company. Having to deal with him has been the worst part about this job and has caused me to seek employment elsewhere even though I'm considered high potential. Constant exposure to this SVP is just not worth it.

5.0
Aug 14, 2016

Accountant

Recommend
CEO approval
Business Outlook

Pros

Great people, good pay, good environment, decent workload.

Cons

Expensive insurance. Average Benefits, 401-K starts 3 months after start date

Viewing 3016 - 3018 of 3,415 Reviews

Glassdoor has 3,465 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.