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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 12, 2016

This once WAS a great place to work.....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who still remain from what was once a great company are a definite positive. However, those loyal and dedicated people will continue to exit as this company continues to sacrifice them for the sake of the numbers.

Cons

This was once a company that recognized and rewarded great performance and lived by their values. Unfortunately, it has lost many great employees over the past few years and has transitioned to an organization that promotes based upon who you know and not how you perform. And though they talk about values, they no longer abide by them. When it's not convenient or it doesn't drive numbers, integrity goes out the window. And there are several recently promoted executives who have had a history of not living the values. CEO Spencer Kirk is a great leader and a great man. Unfortunately, I can only speculate that those immediately below him have to be hiding these types of behaviors from him High level director positions are filled on the basis of political expediency, not on the basis of past performance or experience. People are being promoted into high level positions in fields where they have had no previous experience. The chasm between the field and corporate continues to expand as corporate centralization continues to make Salt Lake an exclusive club that closely guards information and meticulously screens those who apply to be a part of that club.

5.0
Feb 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Competitive wages, strong camaraderie with peers and executive leadership, clear focus and direction. This company trusts me to do good work and gives me the tools to succeed.

Cons

Quarterly DM bonus plan needs some work. It is based far too heavily on things outside of DM control (i.e. Budgeted NRI and market conditions). Also, the path from DM to SDM or DVP is murky at best and should be more of a meritocracy.

5.0
Feb 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Extra Space empowers and trusts us to make decisions for our Stores on behalf of Extra Space Storage. There's no micromanaging or fear of making mistakes. The Company offers opportunities to grow as the Company grows each year. The training is great and Extra Space is committed to making it a great and enjoyable place to work.

Cons

The pay is not terrible, but certainly not great. It can take years to reach the Corporate level. Corporate receives better benefits then the field employees do. The stores are only closed four days a year with Holiday pay. Work/life balance is decent, but could be better with improved pay and benefits. Outside of this, Extra Space is a great place to work.

Viewing 3214 - 3216 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.