Pros
You work in an office environment so you're pretty much relaxed and can socialize with co-workers to pass time, but there will be A LOT of time spent on the phone. You get to meet some interesting people working here - customers and employees. Feels good to know that you helped a customer in an emergency situation (you will get a lot of these). Higher management really value their employees here, and listen to any suggestions you may have.
Cons
The pay could be better. I wish we got paid commission on certain products or higher bonuses were given. You have to complete these annoying online training classes, a total of like 400. Even though you're title is an Assistant Manager, you don't have any delegating abilities because EVERYONE (except the Store Manager) is an Assistant Manager. You will get hundreds of complaints from customers regarding rent increases and auctioned off units; so you have to have a thick skin about this.