Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.2 out of 5, based on over 3,456 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 83% of employees would recommend working at Extra Space Storage to a friend and 76% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

83% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (712) , Assistant Manager (564) , District Manager (196) , Site Manager (162) , District Team Lead (125) , Assistant Store Manager (120) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 310 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 223 reviews)); "Benefits are great and you get Sundays off." ((in 195 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 143 reviews)); "Management is great and always there to help." ((in 85 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"District managers don't care about sites unless they aren't meeting kpi's." ((in 49 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 26 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 25 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 8 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Indianapolis , Philadelphia , Phoenix , Memphis , Baltimore , Boston , Oklahoma City , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,406 total reviews)

Joe Margolis

88% approve of CEO

76% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,406 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Sep 15, 2014

I wish I hadn't wasted the best years of my life here

Customer service and sales agent

Recommend

CEO approval

Business Outlook

Pros

Sales Bonuses, free pizza, candy, coffee, pop, nice co-workers, good technology, the customer's are great! If you can turn your brain off at the door, keep your mouth shut and smile, do everything they tell you to do, you'll be fine.

Cons

Very limited career advancement opportunities, sales bonus matrix is skewed in the companies favor, the stretch goal is extremely difficult to achieve because so many factors are out of your control. Bonuses are taxed at 40% to make matters worse. Very small annual increases, the work is monotonous, TL's micromanage everything, and cross the line into your private life, terrible communication, I hear more info from peers than from managers. TL's like to keep you in the dark about stuff, favoritism, you must be positive at all times, pointing out anything wrong, or will be misconstrued as "negative" and will get you fired.

4.0

Sep 15, 2014

Hard work but rewarding

District team lead

Recommend

CEO approval

Business Outlook

Pros

Advancement opportunities are available for those who work hard and stand out above the rest. You can quickly advance through the company. Majority of District managers are fair and understanding but expect you to give 110%. Compensation is fair especially if provided with an apartment. The day to day operations of the store can be hard work and very stressful but rewarding when goals are met and advancements are made.

Cons

Work every Saturday, there has to be an opening before you can advance and some employees get restless waiting for their opportunity.

2.0

Sep 9, 2014

I sometimes wish I had passed away in my sleep than have to go to work lol.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Covered parking area, working by yourself sometimes. Getting a day off during the week to apply to and interview for better career opportunities. Monthly incentive bonus, its not much but it's something.

Cons

Error prone software, everything you do is scrutinized, we have meetings and they tell you it's ok to do something, but a month later you have to explain why you did the thing they told you it was ok to do. Inept lazy site managers. Pay is pretty crummy considering , I am cutting locks, being a janitor, selling merchandise, renting storage units, making delinquency calls, making unnecessary follow up rental calls, calling/harassing reservations and leads 5 times in 3 days. The incentive bonus.... The sites where the manager lives on site don't pay for rent, electricity, heat or water, but get 35% off the top of the monthly incentives. Only 4 paid holidays, they whine if god forbid some reservation shows up 5 minutes to close on a holiday, and the person than proceeds to make 2 more additional reservations and you have to show them all the units until they finally decide on the unit they want, and by 6:45 pm on memorial day you finally get to leave, but have to explain why you were there 45 minutes past closing time.

Viewing 3340 - 3342 of 3,406 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission