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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.2

      81% would recommend to a friend

      (3,410 total reviews)
      avatar

      Joe Margolis

      88% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

      Reviews by job title

      3K reviews
      3.0
      Sep 25, 2023

      2.5 Stars

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Regular hours, inside growth, opportunity to work at multiple locations.

      Cons

      Inconsistent leadership. Your satisfaction with the job will depend on who you get tossed to. If you work under a great DM, things go well enough, despite the customers you have to deal with. It's miserable under a bad DM. Short staffing has been plaguing this job and no action was taken soon enough. The promotion opportunities never feel worth it due to the discrepancy between the pay and the work load that different sites require. Most of the time, you're dealing with upset customers for one reason or another, and depending on what immediate leadership you're under, you're getting accosted for other matters by them along with it.

      4.0
      Aug 31, 2023

      A Cool Place to Work

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It has an independent work environment where you can manage your own time flexibly and use your own personality as an effective tool. Daytime shifts only- Hybrid Job between property janitorial/maintenance work and administrative account management office work. Seems fairly easy to move up positions.

      Cons

      They claim there is strong work/life balance yet you cannot have two consecutive days off as Saturdays and now Mondays are required. On Sundays offices are closed. They also kind of expect you to answer your phone on your days off if you're a store manager and a customer has a problem or there is an emergency- but you aren't being paid to be on-call. You will be expected to do sales on some degree as they grade everything you do and even employ almost predatory secret shoppers to test your processes.

      1.0
      Aug 21, 2023

      Favoritism/Biased

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits and working solo (although can be a con also)

      Cons

      Lots of favoritism, biased, and DMs NOT welcoming and they have a sense of "I'm better than you and you are replaceable."

      Viewing 388 - 390 of 3,410 Reviews
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      ReviewsExtra Space Storage reviews

      Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.