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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,090 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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2.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Some of the best management I've ever had the pleasure of being led by. They always got your back and encourage you to put your family first. Knowledgeable team leaders and plenty of well built company resources to enhance your understanding. Upwards mobility is also possible and encouraged.

Cons

Pay is ridiculously low for how many different jobs you take on. You do everything from administrative, managerial, custodial, to sales work. This is exacerbated if you work in an industrial/commercial area where your store is always busy. The company also just removed sales incentives and sprinkled in a weak flat rate compensation in lieu of that. It was made under the guise of "smoothing out your yearly pay" but it is a flat out downgrade for current employees. My busy store in particular losing bonuses is resulting in me taking a $2.50/hr pay reduction.

4.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Set Sundays, and one other weekday off Great leadership team Plenty of room to grow Rental bonuses

Cons

Working outside in heat/snow Auctions/angry tenants

3.0
Dec 5, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

Full Time Good Pay .

Cons

Work by yourself with almost no help Management kept on adding more tasks outside of our job prescriptions to avoid hiring and paying outside contractors. Could be dangerous at times when desling with customers who are homeless and live on property because you are the only one employee working on the site and they know it.

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Extra Space Storage Response
7mo
Thank you for sharing your feedback. We’re concerned to hear about your experience related to staffing, workload, and safety. Employee well-being is a top priority, and comments like yours help us continue evaluating training, support, and operational practices to ensure our teams feel safe and supported. We appreciate you taking the time to share your perspective.
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