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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

81% would recommend to a friend

(3,413 total reviews)
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Joe Margolis

88% approve of CEO

75% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 20, 2018

Assistant Store Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good people to work with for the most part

Cons

Not much support from the company at customer-facing level and pays not that great.

3.0
Nov 15, 2018

Depends on the Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most departments are awesome. The company as a whole is awesome!

Cons

The Treasury and Risk departments are led by incompetent leaders who prevent and restrict career advancement. They are also not trustworthy.

4.0
Oct 24, 2018

Extra Space

Recommend
CEO approval
Business Outlook

Pros

Overall it's a great place to work. I've been with the organization for a few years now the moral and work life balance is great. I'm lucky to have a great DM who really works with the staff. The training, support and the perks are still fairly good. They offer bonuses which many companies and overall the company does a good job. The properties are well kept and it's a good working environment.

Cons

They have been cutting back a lot and sadly those cuts hit the field employees the most. They cut back on low waged employee bonuses and even gift cards. Granted that these items are perks but on the store level we are first liaison between the customer and management. They've also cut back on staffing budget allowances, and many stores are being left single staffed. This over works staff who are getting paid now as one individual but doing the work of two people. It also causes a danger concern having one individual working alone on a property. The turnover rate for the Assistant Managers are greater than any organization I've worked out previously. Due to low wages for the expectation of work. Another concern. It also makes it difficult for staff to take their hard earned vacations when there is no coverage. In turn this hurts the DM who are now unable to hire the right staff.

Viewing 451 - 453 of 3,413 Reviews

Glassdoor has 3,463 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.