Extra Space Storage reviews

Angry customers because company will not tmsay the monthly price will increase and do not give a proper notice. Computer systems are extremely complicated and often crash in the middle of customer interaction. Payroll system made many mistakes on paychecks. No home location causing you to work different locations daily causing confusing routine changes. Your only supervisor is only seen maybe once a month so you rely on the help of others. Some say it's not their job, some are constantly complaining and you are always getting different answers. Low pay and the title "manager" is misleading since all employees are managers. Not really a career when the pay is slightly above minimum wage and advancement positions rarely open.

The workplace is disorganized and lacks accessible support. Training is confusing and overly complex, making it difficult to understand. Shifts are long with heavy workloads that must be completed in a short time, often without assistance. Supervisors are unwilling to provide help, and cleaning must be done despite insufficient supplies. The environment is stressful and hostile, with unrealistic goals that are nearly impossible to meet. There is no paid sick time, very limited PTO that is difficult to use, and employees are required to work outside regular business hours.