Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.2 out of 5, based on over 3,465 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 81% of employees would recommend working at Extra Space Storage to a friend and 75% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

81% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (716) , Assistant Manager (565) , District Manager (196) , Site Manager (163) , District Team Lead (125) , Assistant Store Manager (120) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 290 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 223 reviews)); "Great benefits and Really cares about your opinion." ((in 208 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 133 reviews)); "Management is great and always there to help." ((in 85 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"District managers don't care about sites unless they aren't meeting kpi's." ((in 48 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 30 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 26 reviews)); "Raises are a joke!" ((in 24 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Indianapolis , Philadelphia , Phoenix , Memphis , Baltimore , Oklahoma City , Boston , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

Extra Space Storage reviews

4.2

81% would recommend to a friend

(3,415 total reviews)

Joe Margolis

88% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,415 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Oct 7, 2024

Alright

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Solid benefits. Decent pay career progression

Cons

Hours aren’t ideal. Sales pressure

5.0

Oct 7, 2024

Strong, growing company with great culture

Vp, software engineering

Recommend

CEO approval

Business Outlook

Pros

I love the culture of teamwork and excellence at Extra Space. I love the work/life balance. I'm also impressed by the steady growth and resilience of the company even through tough economic times. People tend to stay here a lot longer than they anticipated once they get to know the people and the types of challenges we get to solve, whether in technology or other aspects of the business.

Cons

Our fast growth over recent years has led to some growing pains as we learn to communicate across larger teams and departments. We're learning how to navigate more complexity. But we're trending in the right direction.

Extra Space Storage Response

1y

Thank you for your review and over 10 years of dedication to Extra Space Storage! As we continue to grow and embrace new challenges, we aim to ensure alignment across all departments and levels of leadership. Thank you for your commitment to Extra Space Storage!

5.0

Oct 5, 2024

Call center guru

Call center representative

Recommend

CEO approval

Business Outlook

Pros

They have great cultural.Management and Leads are so great at making sure you know you are a part of a team. Loved my coworkers. You have all the support you want and need.

Cons

Rate increases. These are one of the hardest things to inform a customer. And when they have their storage unit auctioned. They do not realize this has happened.

Viewing 553 - 555 of 3,415 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission