Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.1 out of 5, based on over 3,466 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 81% of employees would recommend working at Extra Space Storage to a friend and 75% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

81% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (717) , Assistant Manager (565) , District Manager (196) , Site Manager (163) , District Team Lead (125) , Assistant Store Manager (120) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 308 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 219 reviews)); "Benefits are great and you get Sundays off." ((in 212 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 138 reviews)); "Management is great and always there to help." ((in 90 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"Store managers do not get to hire there employees." ((in 48 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 30 reviews)); "Raises are a joke!" ((in 26 reviews)); "Worked most Saturdays, unless requested PTO 30 days in advance." ((in 21 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 9 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Indianapolis , Philadelphia , Phoenix , Memphis , Baltimore , Oklahoma City , Boston , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

Extra Space Storage reviews

4.1

81% would recommend to a friend

(3,416 total reviews)

Joe Margolis

87% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Extra Space Storage has an employee rating of 4.1 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Aug 8, 2024

ExtraSpace

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

401k match and some paid travel if you have to go to a different store location

Cons

Cleaning in various weather conditions

5.0

Aug 8, 2024

Amazing

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Company cares about employees and their families

Cons

There aren’t any that I’ve found yet

3.0

Aug 8, 2024

Extra Space Storage - Facilities Department

Project manager

Recommend

CEO approval

Business Outlook

Pros

Extra Space Storage offers a generally positive working environment. The company's overall culture promotes inclusivity and values employee contributions. Compensation and benefits are competitive, aligning well with industry standards. There are ample opportunities for career growth and development within most departments in the company. The company’s mission and values are clear, and it strives to maintain a customer-focused approach.

Cons

The leadership in the Facilities department is notably rigid and controlling. This contrasts sharply with the company's broader culture. Facilities employees are not afforded the same perks or benefits as other home office employees, such as hybrid work schedules. Unless traveling to sites, Facilities staff are required to be physically present in the office. The leadership within this department rarely, if ever, offers praise or recognition for the team's hard work and accomplishments. Instead, the feedback tends to focus predominantly on what is being done wrong, creating a negative atmosphere. The morale within the Facilities team is low, with many employees actively seeking other opportunities, both within the company and externally.

Extra Space Storage Response

1y

Thank you for sharing your experience and for your thoughtful review. We're glad to hear you appreciate the positive working environment, competitive benefits, and growth opportunities at Extra Space. We recognize the importance of balanced feedback, recognition, and flexible work arrangements, and we’re committed to making improvements in these areas. Your suggestions are invaluable, and we are working on fostering a more positive and inclusive culture across all departments. Thank you for bringing this to our attention.

Viewing 637 - 639 of 3,416 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission