Pros
The culture here at ESS is great. I have an amazing district manager who truly values his employees. His constant feedback is so valuable. He genuinely cares and wants you to grow and succeed. The schedule is pretty sweet as well: 9:30am-6pm and closed on Sundays. This is a heavily customer oriented job. You'll deal with a huge variety of people every day. Some are great, but you'll also experience some not so great ones. Just something to keep in mind. Overall I have enjoyed my time here. The culture is inclusive and supportive.
Cons
The pay is pretty bad considering what we do. As a SM, you are responsible for EVERYTHING on the property. Maintenance and upkeep, billing from vendors, foreclosures, etc. Often there is only one person on site, so it gets overwhelming at times. Also be prepared to have people very angry with you and scream a lot. I've had many screw this moments as customers take everything that is wrong in their lives out on you. Have a thick skin! Another thing I really REALLY despise is the fact that we are expected to get at least 10 Google reviews a month. If you don't, be prepared to get called out on it on a Teams meeting. The Google metric is the worst. Lastly, there's not much room for advancement beyond the store level.