Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.1 out of 5, based on over 3,472 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 81% of employees would recommend working at Extra Space Storage to a friend and 75% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

81% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (717) , Assistant Manager (565) , District Manager (196) , Site Manager (165) , District Team Lead (125) , Assistant Store Manager (121) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 304 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 224 reviews)); "Great benefits and Really cares about your opinion." ((in 212 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 130 reviews)); "Management is great and always there to help." ((in 86 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"District managers don't care about sites unless they aren't meeting kpi's." ((in 48 reviews)); "Travel costs, agitated customers, non helpful district team, favoritism, high risk burnout settings" ((in 30 reviews)); "Small raises, typically under $1.00 a year." ((in 27 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 23 reviews)); "The DM has favorites and you can definitely tell." ((in 9 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Philadelphia , Indianapolis , Phoenix , Memphis , Baltimore , Oklahoma City , Boston , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

Skip to content Skip to footer

Notifications

Extra Space Storage

Extra Space Storage reviews

4.1

81% would recommend to a friend

(3,422 total reviews)

Joe Margolis

87% approve of CEO

75% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Extra Space Storage has an employee rating of 4.1 out of 5 stars, based on 3,422 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 8, 2024

Best company I have ever worked for

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

-Self paced - Supportive work environment -Opportunity to learn and move up -Mileage Reimbursement for travel -Challenges you to be the best you can -Paid holidays

Cons

-Summer months can be very hot when working outside, but water is provided and breaks are highly encouraged.

5.0

Jul 6, 2024

Solid, relaxed, easy - Most difficult part is customers dealing w/ rate increases

Property manager

Recommend

CEO approval

Business Outlook

Pros

Balanced work life. 3-5 hours of actual work a day Relaxed environment Autonomy Instantly vested 401K

Cons

Lowish pay, but decent for the amount and type of work that is required

4.0

Jul 6, 2024

Great for Customer Service centric employees

Store manager

Recommend

CEO approval

Business Outlook

Pros

I have been a customer service and administrative professional for 10-12 years. I started in the Storage industry only one year ago and was quickly promoted from an Assistant Manager to a Store Manager at Extra Space Storage. Running a facility is a combination of Janitorial work, property maintenance, security, office management, administrative duties, customer service and sales. Customers and the $ bottom line are the ultimate goals they emphasize. Overall, the company goals are fairly easy to achieve as long as you are following the processes and the training the company emphasizes on a regular basis.

Cons

The position is heavily centric on customer service which can be challenging at times especially working with the general public We are the face of the company and if the customer has experienced a rate increase or another problem with our company, we are required to try and de-escalate and calm angry or upset customers. We can experience run -ins with people that are living in or stealing from our facilities. It feels like we are almost police at times in that you have to stand your ground with unstable people. It can be unnerving at times especially since the store is usually only run by 1-2 people. You might be by yourself at the facility most times.

Extra Space Storage Response

Thank you for your feedback and dedication! We understand the challenges you’ve mentioned and appreciate your suggestions for improvement. Your input is valuable as we strive to enhance our work environment. Thank you for your hard work and commitment to Extra Space Storage!

Viewing 703 - 705 of 3,422 Reviews

Jobs at Extra Space Storage

WorkForce Administrator - Salt Lake City/Remote

Cottonwood Heights, UT

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Extra Space Storage reviews FAQs

Reviews Extra Space Storage reviews

Extra Space Storage

Extra Space Storage reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best company I have ever worked for

Solid, relaxed, easy - Most difficult part is customers dealing w/ rate increases

Great for Customer Service centric employees

Jobs at Extra Space Storage

Extra Space Storage reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Extra Space Storage reviews FAQs

Jobs at Extra Space Storage