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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,404 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,404 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jun 23, 2021

Proceed With Extreme Caution

Recommend
CEO approval
Business Outlook

Pros

Decent work/life balance (Sundays off, no early mornings or late evenings. Overtime is forbidden unless pre-approved). Nice co-workers. Benefits.

Cons

Very few paid holidays (4). You will work on Christmas Eve, New Year’s Eve, Memorial Day, Labor Day. You will work every Saturday. Unrealistic workload expectations (single coverage at site most of the time). KPI goals beyond your control (Google reviews, insurance sales, phone answer %). Difficult to get PTO approved (Good luck trying to get a full week off for that vacation you want to take, you must find someone to cover for you). Very low pay (not a livable wage). Poor advancement opportunities beyond Site Manager. Frequent irate customers (lately due to unreasonable rate increases). Cleaning toilets and human excrement on site.

1.0
Dec 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Great team, excellent training, wonderful work life balance

Cons

Company stopped caring about employees, company is no longer what it used to be, short-staffed, pay caps for field level while CEO accepts a yearly 42% salary increase

1.0
Jul 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Variety of work, some office, some out door. I get 13k steps a days. The job is easy.

Cons

The culture is heading in a bad direction and it's clear they no longer care about their employees like they used to. The company is making too many changes too quickly and very quickly flushing their amazing customer service down the toilet. After 6 years, its time to go.

Viewing 79 - 81 of 3,404 Reviews

Glassdoor has 3,454 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.