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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,402 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,402 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Dec 17, 2025

Good Short Term Work

Recommend
CEO approval
Business Outlook

Pros

- Decent pay for the area and type of work - Easy to get ahold of management for help, plenty of support - Clothing allowance, shoe allowance, gifts for milestones, holiday bonuses - Can promote within first 6 months if you show promise - Stores with ESS ownership are easier to improve and get work done - Site managers have a lot of leeway on how they want to run the building - There are queer groups to speak with in the company, but nothing notable comes from them

Cons

- Health insurance is abysmal and gets worse every year - Promotion is almost TOO easy, leaving unqualified workers in positions they can't efficiently do yet - Stores that have a 3rd party owner make improving the building basically impossible - Store managers who are saddled with bad assistants will basically never see relief, so you must make your own peace or continue to struggle

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Extra Space Storage Response
6mo
Thank you for taking the time to leave a thorough review. We appreciate your feedback. We're happy to hear you enjoyed support from management and the promotion process. We understand your concerns regarding health insurance, benefits, and employee longevity. We appreciate your honesty and investment in helping us improve.
3.0
Dec 16, 2025

Ok pay not great

Recommend
CEO approval
Business Outlook

Pros

Not a lot of pros solid company good vaca and pto options

Cons

Pay as a DTL was not great

2.0
Dec 15, 2025

Low morale

Recommend
CEO approval
Business Outlook

Pros

40 hour schedule- no more, no less Benefits- 401k, medical, dental, etc. Opportunities for advancement- you have options Guaranteed Sundays off Compensation- mileage, travel time

Cons

Inconsistent schedule- management can change your schedule the morning of a shift if someone calls out. Call outs don’t get written up so it is a frequent occurrence. Workers are always told “we’re hiring people soon” who never get hired. Hour changes- at my store we were told that hour access and office hours were changing with little to no heads up. My schedule went from 9:30-6 to an arrangement of staggered shifts. No regard for employee morale- short staffing and removal of sales incentives with a 2 week notice. Instead of a monthly bonus of $200+(net) we got less that $1 raises(about $112 pre tax) District realignments- different management style, stores to cover, and completely different teams. Happens maybe once a year with no heads up from upper management.

Viewing 97 - 99 of 3,402 Reviews

Glassdoor has 3,452 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.