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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,407 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Apr 29, 2016

Extra Space

Recommend
CEO approval
Business Outlook

Pros

Good benefits and good bonus / commission structure. This company is the highest pay in the industry. Extra Space advancement opportunities are available as well as transfers to any facility in this Nat'l Corp.

Cons

Don't be fooled. This is not an office job. If you walked into a facility and thought the Mgr you spoke with had it made, and left thinking this is just an easy office job, think again. Doesn't matter your gender or age, be prepared to be responsible for most any maintenance issue. Extra Space is considered the cleanest in the industry. To accomplish that you will be scrubbing walls, doors and floors then wiping it all down with rags to achieve a dust and dirt free unit, which may be inspected by you DM. I tell you this because no one told me this when I hired on, and no one mentioned there is no maintenance personnel hired for the properties. This can be a problem for some in the freezing cold or the stifling heat. You will be gritty dirty on a regular basis, and still be responsible for greeting customers and running your office. And thats just the units....the entire property needs cleaning daily, as well as CC halls need mopped regularly, and roll up garage doors are hand washed as well to be free of dust. It's good honest work, but you will WORK. Other than that, it's a good company, built around a strong team atmosphere.

1.0
Feb 23, 2016

Highly demanding job

Recommend
CEO approval
Business Outlook

Pros

Big corporation that you can transfer to different sites or states. Bonus can be good but all depends on sites.

Cons

Highly demanding job for customer service. The higher ups don't know what it's like to actual work at a store or it's been years since they have. Only interaction the site has is the district manager. most are controlling, and degrading to employees. We are the workers that have to do everything and are reminded we are replaceable.

2.0
Jan 24, 2016

ExtraSpaceStorage

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Training program and nice customers who you build relationships with

Cons

Low Moral, Bad hours and upper management can be condescending

Viewing 127 - 129 of 3,407 Reviews

Glassdoor has 3,457 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.