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Extra Space Storage

Engaged Employer

Extra Space Storage Assistant Manager reviews

3.8

69% would recommend to a friend

(568 total reviews)
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Joe Margolis

75% approve of CEO

55% positive business outlook

Manager/Assistant Manager employees have rated Extra Space Storage with 3.8 out of 5 stars, based on 568 company reviews on Glassdoor. This indicates that most Manager/Assistant Manager professionals have a good working experience there. Extra Space Storage is rated in line with the average (within 1 standard deviation) by Manager/Assistant Manager professionals compared to other employers within the Real Estate industry (3.5 stars).

Reviews by job title

568 reviews
4.0
Jan 2, 2026

Working at Extra Space

Recommend
CEO approval
Business Outlook

Pros

Set Schedule No Nights family dynamic always there for you if needed

Cons

Payrate isn't the best cant take a day off if you don't have any PTO Training should be more one on one less computer more interactive

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Extra Space Storage Response
6mo
Thank you for your feedback. We’re glad you value the set schedule, supportive team environment, and family-oriented culture. We also appreciate your input on pay, time off flexibility, and training. Thank you for taking the time to share your experience.
1.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy Job , low but decent pay. Good schedule

Cons

They play gotcha when it comes to sick days , when your hired they say you have 5 days unpaid sick time. I used 3 in the first month due to the flu and was given a written warning with no prior verbal conversation or opportunity to avoid disciplinary action. its important to note that on three occasions I was told by my supervisor to go home after a half day because I was to sick to work. Then one day while on my way to work I was told to turn around and go back home due to sickness. I also showed up 3 to 5 minutes late e few days during this two week period of sickness due to having a very difficult time getting ready to work. Also hitting traffic unexpected as I worked in multiple locations so never new what to expect for commute times.

1.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

A few nice coworkers, always have hours, and free lunch occasionally. They also reimburse for gas if you work other sites.

Cons

Extremely demanding, physically exhausting, exposure to unsafe chemicals and working conditions, working alone, no one to cover you if you are sick or injured, you do everything from being a debt collector and administrative work to being a janitor, security guard and maintenance person, you feel unsafe having all your customers know your full name when you are paid to harass them to pay their overdue storage bills. The company harasses employees to get Google reviews from everyone. I was even told to ask bank employees to write reviews when I go to the bank to make deposits. If you don’t meet all your metrics they make you attend virtual hour long meetings in addition to your regular work. They make you go to various sites to help out.

Viewing 13 - 15 of 568 Reviews

Glassdoor has 3,471 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.