Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.1 out of 5, based on over 3,473 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 81% of employees would recommend working at Extra Space Storage to a friend and 75% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

81% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (717) , Assistant Manager (565) , District Manager (196) , Site Manager (165) , District Team Lead (125) , Assistant Store Manager (121) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (22) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 311 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 226 reviews)); "Great benefits and Really cares about your opinion." ((in 193 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 134 reviews)); "Management is great and always there to help." ((in 90 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"District managers don't care about sites unless they aren't meeting kpi's." ((in 49 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 28 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 23 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 10 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Philadelphia , Indianapolis , Phoenix , Memphis , Baltimore , Oklahoma City , Boston , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,090 total reviews)

Joe Margolis

87% approve of CEO

75% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

5.0

Dec 5, 2024

Great Company

Store manager

Recommend

CEO approval

Business Outlook

Pros

live on site options; bonuses every month; set schedule; pleasant work environment; great leadership; every Sunday off; great pay; lots of opportunity to grow; free uniforms

Cons

More money for company shoes and include pants in uniform platform; Larger bonus/incentives for people who have been with the company for 5, 10, 15, 20+ years (example: 5 years $5K bonus; 10 years 10K bonus, etc.)

5.0

Dec 4, 2024

Great Place to Work

Store manager

Recommend

CEO approval

Business Outlook

Pros

-Easy work -Great co-workers -Inclusive -Understanding Management -Great pay compared to other storage companies -Excellent Team Work -Great Communication from upper management -Promotion Opportunities

Cons

The advertised work life balance is more for people without children. 9:30-6 is right in the middle of the day to where you don’t have time for anything in the morning or in the evening…

4.0

Dec 4, 2024

So far so good!

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Depending on your location and what type of facility you are running, the pay is decent. I think that the ones who work in an outdoor facility need to make a little more than those who run an indoor facility due to the increase in manual labor for the upkeep of the facility. Sundays off is a big perk for me. I like having a weekend day off for family, friends, or life balance. After working over 20 years in traditional retail, this is a nice balance between customer service and facility upkeep. I like that any mileage you accure by traveling to other locations is directly entered into your timecard. I've worked for other companies and the worst one didn't pay your mileage for almost 3 weeks. There's efficiency in their infrastructure here. Communication between my trainer, other co workers, and direct supervisors has be friendly and helpful-no drama so far! Most of the software has a good help system, so if you prefer to learn on your own you can. I like that there feels like there's a infrastructure that is built with the company that promotes a good work experience for staff.

Cons

The training focuses a little too much on the selling and less on site upkeep, which can be overwhelming when you're finally on your own and don't know how to do things. Pay could be better with the way cost of living has increased. Pay for out door unit workers should be more than indoors due to the increased labor. The website really should promote that the sales on the units are temporary so that customers aren't suprised when rates increase after. All corporate storage facilities have the same practices, but the lack of transparency to the customer makes retaining clients difficult. Customers wish we had longer lease options rather month to month, but I understand why we don't. Depending on how far you want to go, there might not be promotions available to you if you don't relocate. Ive heard the insurance isn't the best

Extra Space Storage Response

1y

Thank you for your detailed feedback and for highlighting what you enjoy about your role! We’re glad to hear about the positive aspects of your experience, and appreciate your constructive input on where we can improve. Thank you for being part of the team!

Viewing 151 - 153 of 1,090 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

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Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission