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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,407 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 6, 2015

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Like working with extended family. You only work with one person the entire day which is to be your manager, but because they are changing and growing as such a fast pace, you may be working with another assistant manager at the same store for training reasons.Management is trained to be top notch, my manager was extraordinary!

Cons

Because you work with another assistant manager, there could be much competition. I had an another assistant manager asked me why I took a coffee break. Business model of stores is antiquated. Instead of Assistant Managers, do store customer service and let each store be managed with one person not two. There is not enough work for two people to do the entire day, at times bored, be prepared to clean and do maintenance. Too many chiefs and not enough Indians. There needs to be more female top level managers. The culture is still stuck in the 1970's. Too many males not enough females to management roles. No flexibility when it comes to working hours, hours long, traveling to other stores is expected, most employees who have been there for a time, feel guilty for taking a lunch or break. IF you are going to hire assistant managers, please do not hire someone who worked at Taco Bell and think they will be able to be competent at getting along with other co workers who where hired with diverse working backgrounds. Just does not woek. I saw one manager degrade his assistant manager in front of sub contractors and myself when I was only with the company a few weeks.... not a good thing to see as my first experience and I lost confidence in the company at that moment.

3.0
Jul 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Fast paced, challenging and rewarding. Lots of variety of tasks both inside and outside. Working with the public. Sales incentives and contests to supplement hourly pay.

Cons

Learning the job on the fly. Black uniforms in the Texas heat. Would like a cooler uniform with a more feminine style for the women. NO overtime allowed and often necessary in the spring and summer.

3.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Extra Space is a stable company that was in the right place at the right time during the recession and has an economic rent in the short to medium term within the industry. That is, the company bought assets in limited supply at a favorable price and doesn't have to work that hard to do reasonably well. This makes for a fairly stable place to work where long hours are not generally the norm, but compensation generally matches this. There are certainly exceptions where compensation and payrates are more competitive.

Cons

The company talks a big game on innovation, but is afraid to really commit and take financial risk on innovative ideas that will be revenue drivers 10 or 20 years out. Even shorter term operational projects end up being a bit hamstrung by resource constraints resulting in sub-optimal results. Career advancement is limited, as a general rule, unless you make the right impression with senior leadership early in your career with the company.

Viewing 166 - 168 of 3,407 Reviews

Glassdoor has 3,457 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.