Extra Space Storage reviews

Senior leadership was poorly managed and created a toxic work environment. There were frequent reorganizations, and middle management was often pressured to maintain high performance ratings regardless of the actual circumstances. If metrics or scores were low, blame was consistently pushed downward instead of leadership taking accountability. I also experienced situations where leadership encouraged employees to go behind others’ backs or make misleading claims to justify letting people go.

Need another person working sometimes in order to get what's requested done. No weekends off. Assistant managers get bounced around from store to store. Dealing with customers who are going through a rough time.