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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,090 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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3.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Extra Space Storage offers a generally positive working environment. The company's overall culture promotes inclusivity and values employee contributions. Compensation and benefits are competitive, aligning well with industry standards. There are ample opportunities for career growth and development within most departments in the company. The company’s mission and values are clear, and it strives to maintain a customer-focused approach.

Cons

The leadership in the Facilities department is notably rigid and controlling. This contrasts sharply with the company's broader culture. Facilities employees are not afforded the same perks or benefits as other home office employees, such as hybrid work schedules. Unless traveling to sites, Facilities staff are required to be physically present in the office. The leadership within this department rarely, if ever, offers praise or recognition for the team's hard work and accomplishments. Instead, the feedback tends to focus predominantly on what is being done wrong, creating a negative atmosphere. The morale within the Facilities team is low, with many employees actively seeking other opportunities, both within the company and externally.

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Extra Space Storage Response
1y
Thank you for sharing your experience and for your thoughtful review. We're glad to hear you appreciate the positive working environment, competitive benefits, and growth opportunities at Extra Space. We recognize the importance of balanced feedback, recognition, and flexible work arrangements, and we’re committed to making improvements in these areas. Your suggestions are invaluable, and we are working on fostering a more positive and inclusive culture across all departments. Thank you for bringing this to our attention.
3.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed working on site as a store manager. It wasn't just about metrics and you could break up your day with different tasks

Cons

Working as a sales agent remotely was absolutely terrible. The commission structure is a joke and all they focus on is metrics. If you don't meet certain sales numbers, you'll never make a decent amount on commission and you'll never get a good schedule during shift bids.

Viewing 220 - 222 of 1,090 Reviews

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