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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Pro’s: * Staff and Upper management are attentive and loyal. Communication is great. * Culture is diverse and inclusive * Training available * Great benefits, 401k with employer match, good daily hours

Cons

Cons: * Pay does not meet expectations. Store level employees wear a lot of hats from maintenance, vendor relations, advertising, inventory management and sales. Monthly metric requirements. Many full time store employees with 5+ yrs in still qualify for government assistance. * Advancement opportunities are slim unless you are willing to relocate. * Scheduling - get ready for a ton of weekly tasks with “maybe” one day of assistance , the rest you are on your own. And surprise, sometimes you get your next week’s schedule on Friday right before close or even Saturday. * PTO is cumulative and a decent amount, but good luck taking it during the last half of the year. If you have kids or family get ready to choose one holiday between August and December and you *might* get approved. And only 4 paid holidays a year.

2.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Small freedoms to run your store as you want. Very tiny monthly bonus if you get customers (sometimes stores aren’t busy)

Cons

KPI metrics are not realistic if you work at a slow store yet they will pressure to perform. Do I go and knock doors? Company is in financial turmoil and the pressure is rolling downhill. Nitpicking about appearance and property issues. Scrubbing walls and painting all the while you’re expected to meet goals with zero customers. Zero opportunity for days or week at a time. Authority structure is meaningless. Everyone is a peon. Including the managers. Not enough chiefs. Everyone is an Indian.

3.0
Sep 23, 2024

Over-worked

Recommend
CEO approval
Business Outlook

Pros

People interaction on a daily basis.

Cons

Expected to put up with horrible customers along with being overworked.

Viewing 229 - 231 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.