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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(3,422 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Extra Space Storage has an employee rating of 4.1 out of 5 stars, based on 3,422 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Aug 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment, Advancement , Great Incentive, Great management and co-workers. I have worked in the Bucks County/Bensalem/Philadelphia/Pittsburgh District for over seven years. I have had the pleasure of working with a great senior management team. Presently, I report to an excellent district manager. He is results-driven, supportive and always available to discuss my present and future career goals. What is really impressive is that I have been a management/professional for over twenty years and I still learn new things from him. Our district manager takes the time to visit us one on one and discuss our property and ways to make our business better. He is always teaching us new aspects of business so the job never gets stale. You only have to drive by the properties or look at the site reviews to see he oversees a staff that cares about our customers and their overall satisfaction. He also promotes within and fosters a great relationship among his managers. I also was managed by his assistant for two years. She too is class act and always there if we need her. All and all I give my employer and management team five stars. But seeing is believing. Apply in this district and you will see that if you are dedicated and willing to work hard, our DM and the company will reward you. I am very pleased to be an Extra Space Storage property manager working in the Bucks County/Philadelphia/Pittsburgh Market. I highly recommend.

Cons

College Tuition reimbursement for advancement to senior management opportunities.

1.0
Aug 13, 2017

No upward mobility at Corporate HQ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many great employees and sound management. Remodeled offices, average pay, benefits, stable employment.

Cons

Serious lack of corporate training and onboarding of employees, no career management, poor succession planning, inconsistent and inadequate talent management, lackluster benefits, flagrant violation of FLSA overtime pay for employees earning incentives, and not a healthy environment for employees seeking better pay and upward mobility. High turnover rate among mid level management.

1.0
Aug 10, 2017

On site assistant manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The free apartment. There is little else I can put in this section.

Cons

There are so many cons. The biggest is that management does not care about you. I told my district manager that the store I was working at 3 of the 5 days a week made me depressed and really made me dislike my job. I was very unhappy. I was told it was my job and was moved to that store as full time. Thanks for that. The upper management has zero idea on how to actually run a store. They only care about their numbers and getting their bonus. The bonus setup is a joke and only the store manager profits even if they do less sales work than the assistant. I was written up for applying for a transfer because I didn't ask my district manager if I could apply even though I had previously told him I want to transfer and apply for other positions in the company. There are many more cons and far too many to list here. The company is a home and all they care about is paying you nothing to make them millions.

Viewing 2824 - 2826 of 3,422 Reviews

Glassdoor has 3,472 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.