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Eze Software

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Eze Software reviews

3.8

72% would recommend to a friend

(626 total reviews)
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Michael Hutner

74% approve of CEO

66% positive business outlook

Eze Software has an employee rating of 3.8 out of 5 stars, based on 626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eze Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

626 reviews
1.0
Apr 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Eze Castle is a good place to start if you are just out of college and haven't been accepted at any other companies. The pay is okay and you do get some pretty good benefits including healthcare, dental and a 401k. It's also a decent starter job if you want to get your feet wet in the tech industry. You build some solid debugging skills and learn your way around programs and get a good understanding of the software development life cycle.

Cons

Instead of a list of cons, here is a comparison between what is advertised in this job and the reality. The leadership development program is split into two groups, QA and GTS. I was in QA for two years and am describing my experience there, I cannot speak to GTS. 1) Advertised – You are a financial analyst who uses software Reality – You do 0 financial analysis, you test software for bugs and defects. If you are considering this position as a way into the finance industry, look elsewhere. This is a purely technical position. 2) Advertised - You are in training to become a ‘consultant’ Reality – ‘Consulting’ in this sense is not at all like the ‘Management Consulting’ you would find at a firm like Deloitte. At Eze you are a mix between account manager and tier 1 tech support. The stress level is very high as is their turnover rate. Most ‘consultants’ burn out within two years. 3) Advertised – You will only be in training X months. Reality – They originally told me 9 months, I was there close to two years. They originally told the next new hire group 15 months, my bet they’ll be there around 3 years. Whatever time they quote that you’ll be in QA, double it. 4) Advertised – We will build your skill set Reality – Truthfully, you will get incredibly good at understanding the Eze product. You will also likely emerge from QA with your Series 7. However, you will not build any transferable skills of value for any other company. You do not run meetings, scope projects, gather requirements, analyze business processes or interact with clients. This is the largest danger you’ll be taking at Eze. Committing at least two years of your life to a position that teaches you zero skills outside of a single company’s product suite is a serious career risk. The CON I have to mention – Eze itself is a decent enough company, they pay OK and do try to keep traditions and company culture alive. The one overwhelming con you must take into account is this. Except for one manager, the leadership of the QA division is utterly horrendous. There is zero transparency into management decisions and any attempts to improve the division from analysts are quickly crushed. You will stay late nearly every night not because you have work to do, but because everyone has to keep up appearances. You will not be rewarded for good work and instead be quickly reprimanded for minor mistakes. While I could go on, an ideal example is this. They fire one analyst about every three months for very questionable reasons. For instance, a friend of mine was fired and during his exit interview, they said one of the reasons was because on a Saturday when everyone was in the office working, he asked to go downstairs to the café to get a cup of coffee. I cannot say this enough, if you are smart enough to be hired at Eze, you are smart enough to be hired elsewhere and will be treated with the respect you deserve.

2.0
Jun 22, 2021
Recommend
CEO approval
Business Outlook

Pros

If you want to commiserate in misery and be stuck somewhere, here's your shot.

Cons

READ THIS IF YOU'RE APPLYING TO SOLUTIONS! They burn out 'Workhorses' and promote 'Generals'. Workhorses are what make Eze money. They are smart, skilled, very hardworking, and good at what they do. They can find jobs elsewhere if needed because they're not lazy. Workhorses become burn outs after 1 year and are tricked into staying another 1-2 years because they're told they'll be promoted soon, and earn a bonus (actually only 2% per year). They're told being a good employee will get them promoted. After 2-3 years, they burn out, and most find a job somewhere else. They stay earning only 50-60k until they leave. 'Generals' are the managers who squeeze out the work from the workhorses. They're not smart, are insecure, and know that they can only succeed at Eze and not other companies so they protect each other. You become a General if you're cool, loyal and can command respect from the workhorses who listen to them. You have a chance at being promoted to General (Associate Director, Director, and up) after 3-4 few years. Managers have to be sure you're a 'lifer', and are drinking the Kool-Aid. That means smoking and drinking with the managers at the annual golf event, being funny in the office etc. There are about 50 analysts (95% workhorses), and about 25 Generals who all make 120k for Associate Director up to 250k for Directors. Their only job is to keep the workhorses working hard for the 200+ hedge funds. Generals generally don't do much and are quiet at work because they're not actually doing anything and don't want to be noticed. It's easy to tell who is who by walking around the office. Workhorses are stressed and busy with work on their screens and are taking calls, cases (which are monitored and tracked), and generals are pretending to work, padding their stats, booking meetings to appear busy where they make up projects that never work, and try to appease the workers with free soda, fruit and jokes that are funny if you're 18 in a frat.

1.0
Mar 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Free food, drinks, bagels on Wednesday, beer on Friday. Your immediate coworkers are, in general, young, driven, fun people to work with. The majority of direct managers are good people as well (with notable exceptions). If you're willing to work hard, you'll learn a lot of skills that transfer well across any client service or financial role in the future.

Cons

The company was going downhill for the past few years. When I started, we had an amazing culture on our team, people worked hard and long hours, but rarely were there complaints about workload. Then, when the company decided to change the entire service model, everything went downhill. Headcount was reduced while responsibilities rose. India was spun up, only to take on roughly 15-20% of the workload with 50% of the headcount. Raises dropped, even when you received identical ratings in End of Year reviews (for example, I received the same rating throughout my tenure, my last three raises were 3%, 2%, and 0.5%). If you want to be promoted, it's not enough to efficiently and effectively do your job. You're expected to go above and beyond, to work long hours, to come up with solutions to problems managers might not even have identified (all while consistently working through your queue of work). In fact, if you don't work long hours you're considered by many in upper management to be a slacker and get no respect. People who have been with the company 8+ years and are now in upper management seem to think that the only way to be effective is to work 12 hour days, and many openly choose their favorites. The best talent began getting fed up and moving on a few years ago, and it's telling that something like 30-40 of them all moved to the same company (Seismic). Even if you can get past all of the above, the worst part was the blatant dishonesty. At one point, the company held seminars for the younger folks, patronizingly telling us about how well the compensation structure was. This while every one of us could see how fast attrition was happening, and since many of the people leaving were our friends, it was easy to see how much more money people were getting when they moved on to similar roles (again for reference, I moved on to a new company in almost exactly the same role, but I have far fewer responsibilities/tasks and I'm making roughly 33% more). If you're a college student looking to gain some relevant skills, learn how to talk to volatile personalities in the financial industries, and then move on to a much more lucrative role in a couple of years, this is the place for you. Otherwise steer clear.

Viewing 34 - 36 of 626 Reviews

Glassdoor has 650 Eze Software reviews submitted anonymously by Eze Software employees. Read employee reviews and ratings on Glassdoor to decide if Eze Software is right for you.