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Eze Software

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Eze Software reviews

3.8

72% would recommend to a friend

(626 total reviews)
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Michael Hutner

74% approve of CEO

66% positive business outlook

Eze Software has an employee rating of 3.8 out of 5 stars, based on 626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eze Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

626 reviews
1.0
Sep 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Healthcare and other benefits are generous. Free snacks and beer on Fridays are nice perks but don't outweigh the cons.

Cons

You're about to graduate from a top college. Among the most intriguing companies that you see as part of your job search is a financial technologies company that puts you through a "Leadership Development Program" as training for a Business Consultant role in a little over a year. After a long interview process, you're hired. You go in expecting to run financial models, run "regression" on data, and learn how to work with brokers, traders, and portfolio managers. And then you arrive for your first day. You quickly realize that your expectations are nothing more than an illusion, carefully crafted by Eze's HR team and management. Eze, as much as it likes to behave like one, is not a "finance" company; it's a software company that serves financial institutions. All of the work that you will be doing in the QA division is going to revolve around testing software. What is software testing? Good question. The "regression" that I mentioned earlier involves looking at 200+ page Word documents with pictures that look something like this: 1. Click the icon on the top left side of the window. Make sure that a new window opens. 2. In the new window, start clicking around quickly near the bottom and ensure that the window doesn't crash. Be sure to do this for a few minutes. Managers will tell you that regression is training. That's true, but consider that you may spend up to six months going through hundreds of steps like the two above for ten hours per day, five days a week. It is a mind-numbing task that doesn't use a single one of the skills that were tested in your interview, much less your college education. Next, you will be ready to work on verifications. Verifications are, put simply, mini versions of the regression scripts that you have been running. They target a single software defect and require you to "test around" an issue. This involves clicking random buttons that could somehow be tangentially related to the issue described to ensure that the "bug" is no longer present. The remainder of your time in QA will be spent writing regression scripts, writing testing plans, and testing ad hoc issues that have been fixed for clients in the field. None of the work that you will be doing requires any financial acumen or leadership skills. You are being trained in a highly specialized piece of software with few transferrable skills; you are going to need to do some serious work on your resume if you want to move elsewhere in the financial services industry. If I haven't convinced you to look elsewhere based solely on the unchallenging nature of the work, I hope that my description of management will sway you. The managers in the QA division are extremely passive aggressive. They realize that they are middle managers with few opportunities for advancement because of their laziness and ineptitude. This has made them deeply bitter, which poisons the workplace. Walk behind the managers at any given part of the day and you are likely to see them looking at ESPN or doing anything but working. Eze likes to hire people from top schools, and this drives the managers insane because they realize that their employees are likely to be successful and move through the company while they stay put. Because they're the gateway to the rest of the company, they slow down everybody's progress to prevent them from leaving the division. Here are some examples of the quality of these individuals. One manager was drunk one night and told some of the girls in the division - to their faces - that he had only hired them because they "were hot." Another manager schedules surprise "Sync Ups" with employees where, behind closed doors, he berates them. Nobody is immune to his sync ups. People often leave the building immediately after these meetings because they cannot handle remaining inside. The managers also randomly fire somebody every few months to restore the fear that characterizes life in the QA division. Everyone in the Leadership Development Program is working towards a goal - becoming a Business Consultant. Best put, consulting has nothing to do with business or finance advice: it's on-site tech support. The phone rings incessantly all day and you provide phone support. If the problem is big enough, you travel across the city to the client's office. You are also responsible for implementations, or going to a client's office from 7pm until 2 or 3 am, or whenever the software has finished installing on a client's machine. You don't really need a college education for that job either. The longer you spend at Eze, the more specialized you become, and the more trapped you are. By the way, management likes me and has promoted me several times. They have no idea that I feel like I do, nor do they acknowledge that a large portion of the QA division feels similarly.

1.0
Jul 16, 2013

A once great company has fallen to pieces

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Eze used to pride itself on tremendous culture, workplace transparency, competitive compensation, and great training. It also revolutionized the industry by producing great products. Employees were promoted based on merit and the company was dynamic. Then, the ConvergEx merger happened. ConvergEx killed the culture in NYC and drained resources from the rest of the company. ConvergEx is now out of the picture (and will likely be out of business pretty soon), but Eze just kept getting worse. The QA program became miserable for incoming employees - a 12-18 month training program became a 2-3 year sweatshop and the stories of managers abusing their analysts were appalling. Consulting became nothing more than glorified tech-support as Eze began producing low-quality products or outright lying to clients saying they could sell products they didn't actually have and passing the buck onto Consultants to have to perpetuate this lie "in the name of protecting the company." I was actually told by my MANAGER to lie to clients and perpetuate the myths that sales sold on them - this was doing "good business." The moment that happened, I lost all respect for this company, and fortunately got out. I am not alone - the turnover here is absolutely outrageous, and management seems oblivious to the fact that the average employee usually lasts about 2 years here and refuse to do anything about it. Why? Because management, at least in consulting, is completely inept, likely because they have no experience working anywhere but Eze and thus have never received proper training on proper management. Guess I didn't really list too many pros, because there really aren't many. I guess there are free snacks? Also, while the culture is eroding in the Boston HQ, it is still pretty good in some departments.... Also the company holiday party is truly great, and the community service opportunities are inspiring.

Cons

So many. The ceiling is low here because people who entered the company 5-7 years ago, regardless of their ability, have entered cushy mid to upper management positions and sit there like a logjam. Many of the upper management in NYC is downright bad at their jobs and prefer putting up good numbers in terms of implementation time business development to truly serving their clients (thought this was consulting? HA!). Positions are advertised as financial services but really you're either on the tech side (development), operations side (GTS), or "consulting" side which, as others have noted, is really glorified tech support. You are frequently derided by clients because the product has become terribly buggy and they have zero respect for you. Also, the Hedge Fund industry is retracting so the future of this company is not great....

5.0
Jul 9, 2013

Dynamic Company

Recommend
CEO approval
Business Outlook

Pros

Eze is a dynamic place with lots of changes. It's tough to get bored there even after years and years of employment there. The people working there are the biggest advantage. Everybody is very friendly.

Cons

The work/life balance can be better but then again Eze is in the financial services industry. If you're looking for a slow-paced work place, this is not the company for you.

Viewing 577 - 579 of 626 Reviews

Glassdoor has 650 Eze Software reviews submitted anonymously by Eze Software employees. Read employee reviews and ratings on Glassdoor to decide if Eze Software is right for you.