FIS Client Support reviews

4.8

95% would recommend to a friend

(2 total reviews)
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Stephanie Ferris

100% approve of CEO

95% positive business outlook

Reviews by job title

2 reviews
5.0
Nov 1, 2023

Client support

Recommend
CEO approval
Business Outlook

Pros

Work from home flexibility and systems provided by FIS

Cons

Long hours and always very busy

1.0
Jun 30, 2021

Employees not valued

Recommend
CEO approval
Business Outlook

Pros

Pay No raises even though they made plenty though

Cons

Micromanaged to the bone. They are working on offshoring all the time. You will never feel comfortable because the ax is over your head every minute.

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FIS Response
4y
Thank you for taking the time to leave a review. As you know, 2020 was an unprecedented year for the world and for FIS. We unexpectedly and quickly pivoted in several areas to ensure we were laser-focused on what’s important, and that is our colleagues, clients, and communities. This included investments in new health and safety protocols throughout the organization and new wellness programs, including COVID-19 time off and enhanced medical, well-being, and mental health resources. With that being said, FIS is not immune from the financial impact the pandemic has had on businesses globally. As a result, we are facing an unusual compensation year for 2021. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager or a member of the People Office.

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