FIS Customer Service Associate reviews

2.7

57% would recommend to a friend

(68 total reviews)
avatar

Stephanie Ferris

77% approve of CEO

58% positive business outlook

Customer Service Associate employees have rated FIS with 2.7 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an average working experience there. FIS is rated 27% below average by Customer Service Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

68 reviews
1.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only pro

Cons

Too much work for a not much pay. Bad management, nobody in this process has professionalism and everyone is full of ego. There's drama everywhere. It feels like a roadside stall

Viewing 4 - 6 of 68 Reviews

Glassdoor has 15,186 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.