FIS Customer Service Associate reviews

2.7

57% would recommend to a friend

(68 total reviews)
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Stephanie Ferris

77% approve of CEO

58% positive business outlook

Customer Service Associate employees have rated FIS with 2.7 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an average working experience there. FIS is rated 27% below average by Customer Service Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

68 reviews
3.0
Aug 30, 2023

FIS

Recommend
CEO approval
Business Outlook

Pros

Have some good managers that are nice

Cons

Micro management to the core And some mangers can be very rude and racist

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FIS Response
2y
Thank you for reviewing us and sharing that you appreciated the supportive managers at FIS. Since you are no longer an active FIS colleague, we cannot get more details on your feedback with regard to the cons you have mentioned but we wanted to share with you that at FIS, we expect everyone who works for and with FIS to act in accordance with our ethics guidelines and respect colleagues, clients and vendors alike, and to report any allegations of violations to the FIS Ethics team.
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Glassdoor has 15,186 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.