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FIS

Engaged Employer

FIS Customer Support Associate reviews

3.2

96% would recommend to a friend

(8 total reviews)
avatar

Stephanie Ferris

Not enough data to show CEO approval

42% positive business outlook

Ratings by category

3.8

Culture & values

3.8

Senior management

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Diversity & inclusion

3.3

Work/Life balance

Ratings by demographic groups

Reviews by job title

8 reviews
5.0
Nov 22, 2020

Great Perks

Customer support associate
Recommend
CEO approval
Business Outlook

Pros

Great benefits, training and facility. Easy access and security. Call Center atmosphere not as bad as other places

Cons

Strict schedule adherence and high turnover

2.0
Jun 22, 2019

Feedback about training in Vodafone process, Gurgaon location

Customer support associate
Recommend
CEO approval
Business Outlook

Pros

Best parts are: Food coupon of RS 50 everyday, Transport allowance of 750/1500 for one side/ two sides cab.

Cons

One side cab and two sides cab depends upon the shift timings. The main topic is the training at Vodafone process. They need us to secure 80% mark to qualify for taking chats. But what if the agent could nt secure 80%, company transfer them to another process or release them with f and f.

Viewing 7 - 8 of 8 Reviews
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