FIS reviews

3.4

58% would recommend to a friend

(13,332 total reviews)
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Stephanie Ferris

50% approve of CEO

46% positive business outlook

FIS has an employee rating of 3.4 out of 5 stars, based on 13,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Aug 13, 2014

12 years a slave.....

Recommend
CEO approval
Business Outlook

Pros

The friends you meet.....but then eventually leave behind. Clients that do not renew their contracts!

Cons

DYSFUNCTIONAL!!!! The job descriptions are not accurate at all! A BA is responsible for Project Management (including resource management), QA tasks, Tier 2 support, engineering tasks on top of the BA tasks. When you are interviewed/hired you are told you don't need the technical knowledge to do the work, but when you have status meetings with your managers, you are held accountable for not knowing the technical stuff. Then they ding you on your annual review so you end up NOT getting a raise or a raise that's a slap in the face. There is no documentation on how anything works or how anything is supposed to be done. There are no training classes for new employees so you struggle to learn everything. Sr. Management tried to develop training videos for new employees but the videos were created with a person holding an IPHONE and recording the steps on the computer screen. SERIOUSLY FOLKS THIS IS A TECHNOLOGY COMPANY!??!?!? Your timesheet is a gigantic Excel spreadsheet! Managers have no time management skills and project managers have no clue how to manage a project. The expectation is that you complete a 70 hour task in 32 hours. There is no advancement, once you are hired you are stuck there with that title even if you are doing another positions tasks/responsiblities. This is how they end up paying people under market value. Communication between Dept Mangers is non existent and there is no leadership what so ever. There is not ONE happy/satisfied client so you are constantly getting yelled at by them, especially since they are required to pay for everything, even broken stuff that was delievered to them. One client even called us extortionists! So to sum things up, you are overworked, underpaid, constantly fighting internal battles and getting yelled at by clients everyday!

1.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Metavante used to be a great local milwaukee based company. They took care of employees lot more in every way...After FIS tookover, everything was downhill...everything is just focused on making money whether it means cutting expenses (by not giving raises...or just a little 1% raise in 2 years) or tremendous lay offs....Nothing is really good about this company anymore....One last thing...they anounced a FIS Merger gift to all employees as if they were gonna give away a brand new car to everyone..and guess what it was??? A freaking laminated plastic Dice thing with "FIS Motto" all over and which probably did not even cost 5 Cents to make in China...while all the Executives got millions for merger!

Cons

- No Bonuses (whats that?) - Little or no raises - No more fun place to work - You literally have to beg for promotion after 3-4 years in same position

4.0
Apr 9, 2014
Recommend
CEO approval
Business Outlook

Pros

You really get to know your co-workers and they become work friends that you have during your life with the company. Most people have been with the company over 20 years. Remember this company started at as Systemics, Alltel, Fidelity, etc. And many employees were acquired from their bank jobs as banks outsourced their it departments. It is my co workers that keep me coming back.

Cons

Compensation after you reach a certain point is taken for granted. Getting promoted without changing whom you report to is very hard. Training is not always encouraged. While one of the pros is the fact that people have been with the company for over 20 years that is also a disadvantage because some people never forget your missteps or if they don't like you -it could impact your growth.

Viewing 322 - 324 of 13,332 Reviews

Glassdoor has 15,135 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.