Unethical Employment and zero regard for clients
Pros
The pay check has not bounced and comes on time.
Cons
Quite literally everything. Worked on a team which was acquired By FIS. Since the acquisition our team went from a great environment where we were respected and rewarded. Since FIS acquisition, we have been treated like possessions. Our team was required to switch work hours from our normal day hours to night hours (11 pm - 1pm), without a night differential, which I believe is illegal. Then we were forced to work 75+ hour weeks for 12+ months, which could have been resolved has the company hired just 1 person. Over the course of a year, most members put in two years worth of work, with no additional pay, vacation, or anything. 24 months of work for 12 months of benefits, do the math. Company simply told us they weren’t doing anything illegal. Recently found out FIS has been sued twice in the past 2 years for improper pay practices, but they don’t want you to know it. It’s on the internet, google it. So in addition to not paying what is deserved for work done, the pay you do receive is 30 - 50 k below market. Management gets paid well, very well, so well they won’t speak up for fear of losing their inflated pay checks. A coworker threatened to come in and kill another coworker... he still has a job, and no one ever mentioned it, think about that. Actually the employee which received the threat... we were told to ignore him so that he couldn’t gain any leverage when he is fired. In fact bullying runs rampant. No room for growth, no experience gained, literally a nightmare place for anyone with a work ethic. If you’re about to retire, take a job here, you don’t have to do anything and will get paid. As far as clients, FIS just sees a paycheck. There is literally zero dumps given about the quality of service provided. Several clients I was covering had their work transferred to another office, extremely high risk work...where FIS staffed the team with temp employees with zero experience, they have already lost one of the clients. If clients saw the inner workings and saw how their work was thrown around, no one would use these services. Company says cares about employees and has all this training available and all this and that. They recently introduced 4 performance meetings a year, one each quarter, to replace the two per year model. No one listened to anything during the two year model, so here’s an idea let’s double the amount of useless performance Reviews so it appears as if we care, grand move FIS grand move. Resources are a joke, the platform I worked on was so out of date and so pls that it could not handle my capacity. Tech literally told me I needed to work slower, think about that for a second. Tech at a tech firm told some to work slower, because they can’t fix their own tech, did I say this is a tech firm? Stay as far away as you can. With the First Data and Fiserv merger, FIS will begin to lose a large amount of market share. The young talent know literally any other company will pay more and reward work, so FIS will be stuck with the old rejects, good luck being innovatice when the age groups employed can’t even recall their passwords.
