FIS reviews

3.5

59% would recommend to a friend

(13,295 total reviews)
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Stephanie Ferris

51% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Nov 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible options including working from home in some positions, depending on direct manager typically very flexible to approve time off. Nice vacation and holiday accruals. Competitve pay.

Cons

There is no consistency...you can see it throughout the reviews. Your experience will be dependent on your managers ambition to push things through the dreaded corporate ladder. Management is disconnected from their employees and this causes a lack of appreciation and loyalty even to inviduals who put in extra work. Everything is bottom line focused, needed improvements never get implemented, insurance is less than stellar, and you tend to just be a number expected to work hard with no rewards. Management is always bragging ab9ut the success of the company but yet they hand out 2% annual raises, no promotions, and not even anything for Christmas or the holidays.

1.0
May 3, 2016

Manager

Recommend
CEO approval
Business Outlook

Pros

Great place to start a career and learn the banking industry and technology.

Cons

Company is not growing organically so they buy other companies and chop heads every year to make numbers. If they don't buy someone they chop even more heads. Raises are anemic at best and health benefits are chipped away at to lower costs. It's brutal and creates a lot of politics. Employee experience depends on department and manager. I worked for the most untrustworthy unethical executive manager I have ever met in my career. He broke promises and commitments and was happy to do it. He represented everything that is bad about business. Having said that there are other managers that are great people. Workload varies by department and can be great or non-stop. The top layer of management is really just managing the numbers. They don't have a grasp of the culture nor do I sense they care much beyond empty mission statements and lip service as long as they get their numbers and retire on the beach. They live in a world far removed from employees. This is not a place for employees to get rich. You will do just OK. It's a place for executives to get rich.

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FIS Response
10y
Thank you for your feedback. We are disappointed to hear that you are not having a good experience, as FIS is committed to providing a positive working environment for employees at all levels of the organization. As you mention, FIS is a great place to start – and grow your career. With over 55,000 of the greatest minds in the financial industry we remain committed to developing talent by breaking down barriers, fostering collaboration and creating bold possibilities of opportunity. In leading the financial services industry it is imperative that we remain focused on delivering the highest level of services to our clients. Therefore, strategic acquisitions that allow us to create a dynamic and diverse workforce are key in helping us to continually surpass our goals and grow our client relationships. We encourage and welcome employee participation and take allegations of unethical behavior very seriously. We ask that you report matters of this kind to the FIS Ethics Hotline and reach out to your human resources representative if you have any additional job-related concerns – or suggestions. Thank you.
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