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      FIS

      Engaged Employer

      FIS reviews

      3.5

      59% would recommend to a friend

      (13,288 total reviews)
      avatar

      Stephanie Ferris

      51% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Senior management

      FIS has an employee rating of 3.5 out of 5 stars, based on 13,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      1.0
      Jan 19, 2022

      Run fast, you don't want to work here

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay fairly close to market

      Cons

      Managers are horrible, they manage by bullying their team members. If you don't know something, like their homegrown systems you do not get any proper training because it seems like no one really knows all the ins and outs. Management expects you to learn as you go, which is fine in some situations but if you ask too many questions you are punished. So you just work, try your best, make things up - because asking for help is frowned upon. I have never ever in my career seen this. Human Resources does not protect employees, they get so much negative feedback about managers yet do nothing. There is no semblance of a team or working together to exchange knowledge. If i didn't need a paycheck i would be gone. But i am looking, just like most people i speak to here.

      avatar
      FIS Response
      4y
      Thank you for taking the time to review us and we are glad to hear that you value the competitive pay at FIS. At FIS, we expect everyone who works for and with FIS to act in accordance with our ethics guidelines and respect colleagues, clients, and vendors alike, and report any allegations of violations. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through a member of The People Office, or the FIS Ethics Hotline.
      3.0
      May 2, 2021

      Don't value the hard work of their employees, you're just a cog in the machine

      Associate software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Mature company - Diverse but only because of continued investment in offshore resources - Good Experience

      Cons

      - EXTREMELY bureaucratic - CEO profits off of mounds of stock only two months before no 2020 merit increases or bonuses are being distributed - no bonuses for anyone outside of leadership - Post-pandemic salary discussions and information were very shady and lacked transparency - Acquire companies only to ruin their exiting culture and scare away even the most loyal talent.

      avatar
      FIS Response
      5y
      Thank you for your candid feedback. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager, a member of the People Office, or the FIS Ethics Hotline
      1.0
      Apr 2, 2021

      Company headed in the wrong direction

      Software engineer-1
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Work from home -Most teams are great to work with

      Cons

      -No Merit increases for 2020 because of financial reasons, although the Board voted to increase stock dividends and start a share buyback program just two months ago. -No bonuses for 2020, instead they decided to give out company stock to a select group of people that can be redeemed in August 2022 if you're still with the company at that time. -Mandatory 10% pay cut for contractors started January 2021. -Got rid of $3k yearly employee scholarship program that was available to yourself and children. -Got rid of $500 yearly charity match. -Constant reorgs of the company because it's been glued together from 40+ previous acquisitions. -Reduced the 401k company match from 1 to 1 on 5% to a 1 to .5 match on 6%.

      avatar
      FIS Response
      5y
      Thank you for your feedback. We appreciate the time you have taken to write your review and are happy to hear that you appreciate the work from home policies at FIS. As you know, 2020 was an unprecedented year for the world and for FIS. We unexpectedly and quickly pivoted in several areas to ensure we were laser-focused on what’s important, and that is our colleagues, clients, and communities. This included investments in new health and safety protocols throughout the organization and new wellness programs, including COVID-19 time off and enhanced medical, well-being, and mental health resources. With that being said, FIS is not immune from the financial impact the pandemic has had on businesses globally. As a result, we are facing an unusual compensation year for 2021. We also encourage you to report any of your other stated concerns through your manager, a member of the People Office, or the FIS Ethics Hotline.
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