FM Field Service Engineer II reviews

4.5

80% would recommend to a friend

(27 total reviews)
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Malcolm C. Roberts

94% approve of CEO

80% positive business outlook

Field Service Engineer II employees have rated FM with 4.5 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Field Service Engineer II professionals have an excellent working experience there. FM is rated 24% above average by Field Service Engineer II professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

27 reviews
4.0
Mar 30, 2014
Recommend
CEO approval
Business Outlook

Pros

- working from home - independence - flexible schedule - amazing benefits - considerable improvement in compensation over the last few years to keep up with the competition - opportunities to see the country, see a variety of commercial and industrial facilities and meet a lot of cool people - amazing training program - very interesting work, no two days are the same

Cons

- lots of turnover in the office and field - constant changes in reporting requirements, internal processes, etc. when they aren't always needed - inconsistencies from manager to manager, office to office, etc. with promotions, starting salary, raises, experience, report review, etc. - some engineers do a consistently poor job and seem to get away with it - report writing can be tedious at times and a grind, especially when they have to be reviewed for a variety of reasons. - at times recommendations for the clients can be unrealistic to complete and seem to have an affect on our credibility

4.0
Sep 27, 2010

balance

Recommend
CEO approval
Business Outlook

Pros

Good bit of free time as a field engineer if you are smart. Use it for profit or pleasure. The company if flexible with your personal life. When working in office you can arrive late or go home early as needed as long as you get your work done. Good benefits and 401K plus modest pension.

Cons

Management are often just promoted engineers. Fondness for tedious and extremely voluminous instructions, and as engineers, for sticking to the letter of them. Not very creative. Work is always getting more complicated, complex and regulated.

4.0
Dec 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The ability to do work on ones own pace at a home office and a superior level of independence offered to field engineers is very unique. The pay and benefits provided is decent, but not comparable for similar roles in other insurance companies. The training provided is superior and will be greatly beneficial to anyone who goes through it.

Cons

The expectations from a field engineer are different depending on the manager you were assigned when you were hired, luck of the draw essentially. There is sometimes a huge focus on menial semantics and a lot of hidden information, or information not readily available to the field engineer, that comes back a few months down the road to affect your report qualities. These are invariably CC'd via email to half the senior managers explaining your error.

Viewing 19 - 21 of 27 Reviews

Glassdoor has 1,046 FM reviews submitted anonymously by FM employees. Read employee reviews and ratings on Glassdoor to decide if FM is right for you.