FM reviews

3.6

64% would recommend to a friend

(843 total reviews)
avatar

Malcolm C. Roberts

57% approve of CEO

70% positive business outlook

FM has an employee rating of 3.6 out of 5 stars, based on 843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FM employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

843 reviews
1.0
Mar 31, 2019

Take a hint... you ain't got it anymore!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pension, some of the people, and a few memories of having worked for a once great company.

Cons

Let's set the record straight. I am not opposed to change. As a matter of fact, I'm a huge proponent of CHANGE FOR THE BETTER. But that's not what is happening here. Engineers think they are the smartest people in the world and you can't tell them they are wrong, but they pay a boatload of money to MacKinsey to turn a great place to work into a software development rat race. This firm comes in and because a few buzzwords were thrown around. Agile. "ooh we want that.. it's like a shiny new toy!" Change Management. "we don't know what that means, but it sounds good so sign us up for one of those too!" The problems that we had 5 years ago that prompted this change all stemmed from the 2nd floor/IT department, and now all you have done - is gone and empowered them. Doubled their staff. Gave them couches and squeaky dog toys. What you should've done 2 years ago was outsourced the whole lot of them, and used the headcount in underwriting, training and marketing. The product is a policy, not software. Yes there are tools and systems needed to validate and help generate the policy, but what happened to good old fashioned know how. To return to profitability, maybe you should focus on educating some of the people that are making mistakes in the field.

1.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Pension, professional development opportunities, and travel.

Cons

This company once enjoyed 4+ star ratings during it's tremendous growth trajectory in the early 2000s under Shivan Subramaniam. Leadership has taken a tremendous downslide in the two successive CEOs. Morale was at an all-time low when I left the company and I understand it has only gotten worse in the past couple of years.

1.0
Oct 11, 2023

No work life balance

Recommend
CEO approval
Business Outlook

Pros

FM has a pension plan

Cons

No work life balance, senior management does not care about support staff, back to the office five days with no remote flexibility any longer. Salaries are below market.

Viewing 52 - 54 of 843 Reviews

Glassdoor has 1,044 FM reviews submitted anonymously by FM employees. Read employee reviews and ratings on Glassdoor to decide if FM is right for you.