Is FM a good company to work for?

FM has an overall rating of 3.6 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 64% of employees would recommend working at FM to a friend and 70% have a positive outlook for the business. The best reviews about FM have been left by employees working as Intern , Manager and Client Processing Specialist .

Does FM pay their employees well?

According to anonymously submitted Glassdoor reviews, FM employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at FM. This rating has been stable over the past 12 months.

How satisfied are employees working at FM?

64% of FM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FM 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at FM?

Consultant Engineer (41) , Account Engineer (32) , Engineer (29) , Field Engineer (29) , Manager (20) , Client Processing Specialist (19) , Account Manager (16) , Senior Consultant Engineer (16) , Administrative Assistant (15) , Intern (15) , Engineering Specialist (14) , Consultant Engineer II (13) , Consultant (11) , Software Engineer (11) , Senior Consultant (7)

What are the pros of working at FM according to real employee reviews?

"The benefits are great and the only reason why I held on as long as I did." ((in 188 reviews)); "Great people and lots of support!" ((in 58 reviews)); "Benefits such as 401k and pension are really good." ((in 52 reviews)); "The work life balance is good and the job is pretty interesting." ((in 44 reviews)); "Flexibility and culture are great" ((in 26 reviews))

What are the cons of working at FM according to real employee reviews?

"Salaries are low despite FM having lots in the bank" ((in 30 reviews)); "Pay is low compared to competitors" ((in 28 reviews)); "Bad managers are allowed to remain and poorly manage people/waste money with no repercussions." ((in 26 reviews)); "Upper management thinks of us as totally and easily replaceable." ((in 19 reviews)); "They have a new policy to work from home 2 days a week for some positions, but remind you incessantly that they want to see you in the office and don't want you to work from home on Mondays or Fridays, etc." ((in 15 reviews))

What are employees saying about FM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FM layoffs and their outlook for job security at FM in 2026.

What are the top reviewed FM locations?

Johnston , Providence , Norwood , Boston , Saint Louis , Atlanta , Parsippany , New York , Malvern , Los Angeles , Walnut Creek , Alpharetta , Chicago , Dallas , Park Ridge , San Francisco , Frisco , Plano , Woodland Hills , Bellevue , Cleveland , West Glocester , Reston , Oklahoma City , Washington , Seattle , Waltham , Austin , Houston , Woodland

FM reviews

3.6

64% would recommend to a friend

(843 total reviews)

Malcolm C. Roberts

57% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (843 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FM has an employee rating of 3.6 out of 5 stars, based on 843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FM employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

843 reviews

3.0

Apr 25, 2019

Okay Place

Client processing specialist

Recommend

CEO approval

Business Outlook

Pros

They pay you well and have great benefits.

Cons

They don't treat their employees with respect. I feel like they think by giving us food and a raise everything will be okay. But not everyone responds positively to that. You walk into work and you can feel the negative energy. Seems like everyone hates working there. Office is super quiet - no fun allowed it seems like.

2.0

Oct 25, 2024

Used to be a great company

Claims analyst

Recommend

CEO approval

Business Outlook

Pros

Cares about the customer Lots of parties to boost morale Year end bonus Actual real pension Encourages you to take your vacation and actually means it Used to really care about the employees

Cons

Extremely micromanage environment Managers have little to no trust in employees decision making No room for growth should you wish to advance or move into other departments within the company False sense of company culture Managers pick favorites and if you’re not a favorite they make it known Return to office is mandatory and in talks of full return, no balance if you’re schedule is M/T/W in office you can’t stray from this. Gossipy culture Base salary is not competitive and year end raise does not compete with the rate of inflation.

2.0

Mar 22, 2023

Continuing to trend downhill

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

- training opportunities - pension - can coast by most of the time

Cons

- ongoing demoralisation of the workforce - salary is not competitive - rigid hierarchy with awful communication - rampant favouritism and success is linked heavily on who you know

Viewing 112 - 114 of 843 Reviews

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FM

FM reviews

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Okay Place

Used to be a great company

Continuing to trend downhill

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