FM reviews

3.5

61% would recommend to a friend

(842 total reviews)
avatar

Malcolm C. Roberts

52% approve of CEO

66% positive business outlook

FM has an employee rating of 3.5 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FM employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

842 reviews
4.0
Jan 20, 2026

Good benefit

Recommend
CEO approval
Business Outlook

Pros

Good benefit for all employees

Cons

Management quality is hit or miss.

3.0
Jan 13, 2026

small business mindset

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FM generally does the right thing. Using money to fix a problem is never an issue. People are generally pleasant to work with and clients are good partners. The business model really works.

Cons

Things are run like a small business- there does not seem to be a process set up for basic things. A company of this size with a global scale and this amount of revenue should be run a little more efficiently. This is likely due to the fact that there are a lot of people who have only ever worked at this one company their entire lives. Loyalty is great but it creates a groupthink. People are promoted to leadership roles for departments they have zero experience in- which is a huge headache for people who actually have experience and need to explain and get buy in for basic strategies that other organizations have understood. Very much a “boys club” - while they have made some improvements you still need to be charismatic and be able to hold your liquor after meetings. Some people are working tirelessly while others are barely working and it’s very rare someone gets fired, unless it’s for a reason that could be a liability to the company. While salaries are decent they don’t reflect the huge amount of money that the company is making. If you ask for a raise, be ready to have your manager treat it like it’s coming out of their own pockets. Training for managers is nonexistent. Does not seem like anyone is asking employees for feedback on their managers. Favoritism is a bit of thing. Work keeps getting piled up and money is dumped into golf celebrities but there’s never money for more headcount or a raise. Don’t expect your manager to go against something their boss says/asks even if it makes no sense- people try to people please too much and “avoid conflict” in hopes of being promoted but it ends up causing so many unnecessary headaches. There’s too many “yes” men and it’s hurting the growth of the org.

Viewing 16 - 18 of 842 Reviews

Glassdoor has 1,043 FM reviews submitted anonymously by FM employees. Read employee reviews and ratings on Glassdoor to decide if FM is right for you.