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      FSA

      Engaged Employer

      FSA reviews

      3.7

      61% would recommend to a friend

      (267 total reviews)
      avatar

      George Mendiola

      61% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.3

      Senior management

      3.1

      Compensation and benefits

      2.8

      Career opportunities

      FSA has an employee rating of 3.7 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FSA employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      267 reviews
      2.0
      Aug 13, 2021

      Not much has changed

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility with work hours, Pace of work is nice and slow (not a hectic environment by any stretch)

      Cons

      Benefits are severely lacking - pay has barely increased over time. 401k match was temporarily suspended

      avatar
      FSA Response
      4y
      Thank you for your review! We seek to provide employees with a comprehensive benefits package that serves our varied employee population. We also work with our customers to help create a positive work environment for all of our employees. We would be interested to hear how we can improve our benefits package, as well as how we can improve morale in your work location. Please reach out to your FSA Senior Manager or email qc@fsafederal.com with your suggestions.
      1.0
      Aug 5, 2021

      Avoid if possible

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on the agency you support, the work is fairly easy. Most employees at the federal sites are knowledgeable and can make great mentors. Don’t bring any work home with you (great work life balance). If you work at a federal agency long enough (3-5 years) you’ll definitely have an opportunity to apply to a federal position.

      Cons

      Little to no communication with management. All of your training and instruction come from the agency you support. Unfortunately there is no growth opportunity with most FSA positions. They will offer a few thousand extra a year, but don’t expect any promotions. FSA stopped employee 401k matching without notice during 2021, and restructured their leave policy to, “encourage more use.” This new leave policy ensured you wouldn’t get paid out for PTO accrued due to it no longer being vested. It appears management has struggled with long-term financial planning (blamed on COVID) and has had to cut back on employee benefits as a result.

      avatar
      FSA Response
      4y
      Thank you for taking the time to provide your review. Due to the nature of our contracts, most training and instruction will come from the customers we support. This ensures we are providing the services the customer expects regardless of agency or location. However, FSA does offer a robust catalog of online training courses designed to give our employees opportunities to advance their skills and knowledge. Like many companies during the pandemic, we needed to make some changes in order to ensure the long-term health of the company and a proper work-life balance for our employees; many of these changes were temporary and we are pleased to say that FSA is as strong as ever.
      4.0
      Jul 29, 2021

      Good job when you have a good team

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent when you move passed being an entry level analyst Contracts are pretty steady Benefits are ok, wish pto started a little higher

      Cons

      The background investigation took forever, but that could have been the customer Management can be set in their ways and resistant to change

      avatar
      FSA Response
      4y
      Thank you for your review! Our employees have an excellent performance track record and, as a result, we have been able to maintain several contracts over the years and provide our employees with stable employment. We acknowledge that the background investigation process can be lengthy at times; however, this is dependent on the customer and the type of clearance being processed. In our effort to continually improve, we would like to hear more about your experience with management; please reach out to qc@fsafederal.com to get the conversation started.
      Viewing 115 - 117 of 267 Reviews
      Related searches: FSA jobs | FSA salaries | FSA benefits | FSA interviews
      ReviewsFSA reviews

      Glassdoor has 308 FSA reviews submitted anonymously by FSA employees. Read employee reviews and ratings on Glassdoor to decide if FSA is right for you.