Specific to Castle Rock Therapies (Fyzical): Management and Leadership team work on running the business and accommodating many patients' needs, but they do NOT have the experience or demonstrate the skillsets for successful management, leadership, or taking care of their own people...SO much staff turnover and inability to keep qualified and experienced staff, and very unhappy and/or disengaged remaining clinicians, which leads to unhappy patients/ families. Chaotic clinical environment. No option for clinicians to exercise professional judgment to manage personal therapy caseload (if the patient has the diagnosis that will be covered by insurance, and they have an impairment, they are scheduled at least weekly, whether or not they are appropriate for therapy). Onboarding processes and systems training are grossly insufficient for all staff. Micromanagement by leadership team and uncommonly high pressure and monitoring/reporting of personal metrics. No predictable opportunities provided for PT lead to hold team meetings except over lunch breaks (but only if each clinician lunch time overlapped with each other-which didn't happen), so very little opportunity to build team rapport. I could never recommend this employer to any experienced professional clinician, as there are too many administrative and policy deficiencies that are just done too poorly to make the environment tolerable.
