Is FactSet a good company to work for as a Client Support Engineer II?

Client Support Engineer II professionals working at FactSet have rated their employer with 3.5 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of FactSet employees being 3.9 out of 5 stars. Search open Client Support Engineer II Jobs at FactSet now and start preparing for your job interview by browsing frequently asked Client Support Engineer II interview questions at FactSet .

Does FactSet pay Client Support Engineer II employees well?

Client Support Engineer II professionals rate their compensation and benefits at FactSet with 2.8 out of 5 stars based on 18 anonymously submitted employee reviews. This is 16.4% worse than the company average rating for salary and benefits. Find out more about Client Support Engineer II salaries at FactSet.

What are the top reviewed jobs at FactSet?

Research Analyst (763) , Software Engineer (492) , Consultant (323) , Senior Software Engineer (177) , Senior Research Analyst (124) , Software Engineer II (98) , Equity Research Analyst (97) , Product Specialist (76) , Analyst (75) , Senior Consultant (62) , Software Engineer III (59) , Team Leader (52) , Lead Software Engineer (50) , Client Solutions Associate (48) , Specialist (45)

What are the pros of working at FactSet according to real employee reviews?

"Good work life balance and good if you want to prioritize other aspects of life" ((in 788 reviews)); "The culture is great and the job shift is flexible" ((in 433 reviews)); "Good benefits like food and transportation" ((in 386 reviews)); "People are great and eager to help" ((in 305 reviews)); "Work culture is good and very relevant to my favorite subject commerce" ((in 184 reviews))

What are the cons of working at FactSet according to real employee reviews?

"Low salary and bell curve system" ((in 373 reviews)); "Poor management specially in CUS department" ((in 150 reviews)); "low compensation rate and excessive required overtime" ((in 107 reviews)); "No career growth and career opportunities" ((in 74 reviews)); "Slow career progression and some of the supervisors are not competitive enough" ((in 69 reviews))

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FactSet Client Support Engineer II reviews

3.5

79% would recommend to a friend

(18 total reviews)

Phil Snow and Sanoke Viswanathan

78% approve of CEO

58% positive business outlook

Ratings by category

3.2

Culture & values

3.2

Diversity & inclusion

3.2

Work/Life balance

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Client Support Engineer II employees have rated FactSet with 3.5 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Client Support Engineer II professionals have a good working experience there. FactSet is rated in line with the average (within 1 standard deviation) by Client Support Engineer II professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

4.0

Jun 24, 2022

Steady

Account manager

Recommend

CEO approval

Business Outlook

Pros

Easy work. Reasonable quota. Friendly people.

Cons

Slow upward growth, low pay compared to other sales jobs.

3.0

Feb 21, 2022

Good Company for Short term

Client support engineer ii

Recommend

CEO approval

Business Outlook

Pros

1. Less work pressure 2. You can grow if you are performing really well

Cons

1. Weird shift timings 2. Salary not up to the Industry Standards 3. Cafeteria's food is unbearable 4. No Perks 5. Very few leaves 6. Very bad Performance metrics 7. Politics 8. Hike very less

4.0

Sep 21, 2021

Quality Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work-life balance. The company is really understanding.

Cons

Commissions are small but base is alright.

Viewing 10 - 12 of 18 Reviews

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FactSet Client Support Engineer II reviews

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Steady

Good Company for Short term

Quality Company

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