Pros
Falck is a fully remote position, offering benefits, and the like. PTO requests are accepted as a default, most of the time.
Cons
The way that audits and performance reviews are handled (They are not randomly selecting work, they are looking for work that went poorly specifically) leads to high turnover. The pressure placed on employees isn't worth the compensation provided -- Be prepared for direct threats in your email from supervisors fairly regularly, regardless of whether or not you have displayed this to be necessary to motivate you. As a result of high turnover, there are things you may not be trained on, I trained myself on the majority of our customers over the course of ten months. For reference, I've worked there for a year, and didn't get formal training until about a month ago on many of our most important customers. The point above being true does NOT absolve you of the responsibility of working the cases you haven't been trained on. Don't expect leeway or a grace period on your audit as a result of this either. The day after I was trained on one of our bigger contracts, my very first case involving that contract was audited.
