Does Fallon Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Fallon Health employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Fallon Health. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Fallon Health?

56% of Fallon Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fallon Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Fallon Health?

Navigator (9) , Customer Service Representative (7) , Manager (6) , Registered Nurse (5) , Account Executive (4) , Analyst (4) , Claims Examiner (3) , Claims Specialist (3) , Enrollment Specialist (3) , Member Services Representative (3) , Patient Navigator (3) , RN Case Manager (3) , Supervisor (3) , Claims Auditor (2) , Customer Service (2)

What are the pros of working at Fallon Health according to real employee reviews?

"Good benefits, Flex" ((in 24 reviews)); "Good people and was family like atmosphere." ((in 20 reviews)); "My manager would allow me to work from home when needed and always recognized me for a job well done." ((in 16 reviews)); "good pay" ((in 10 reviews)); "Good work life balance and you get to work one day from home which came in handy." ((in 8 reviews))

What are the cons of working at Fallon Health according to real employee reviews?

"Career growth, compensation, managers, everyone in charge, and did I mention the pay sucked?" ((in 10 reviews)); "I believe senior leadership and the board are doing all they can to keep Fallon as well positioned for the future as possible." ((in 7 reviews)); "Extremely low morale at Fallon Health." ((in 7 reviews)); "Salaries are not fair, regardless of your experience or eductarion individuals are hired at much higher salaries than others based on who they know." ((in 6 reviews)); "Senior Management are not original thinkers" ((in 3 reviews))

What are employees saying about Fallon Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fallon Health layoffs and their outlook for job security at Fallon Health in 2026.

What are the top reviewed Fallon Health locations?

Worcester , Springfield , Holyoke , Amherst , Boston , Buffalo , Getzville , Thompson , Lawrence , Lowell , Brookfield , Leominster , Lunenburg , Webster , Ohio

Skip to content Skip to footer

Notifications

Fallon Health

Fallon Health reviews

3.3

56% would recommend to a friend

(278 total reviews)

Manny Lopes

68% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Fallon Health has an employee rating of 3.3 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fallon Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

2.0

Jun 14, 2017

Not a very supportive company to employees with disabilities

Navigator

Recommend

CEO approval

Business Outlook

Pros

Company allowed me to have a flexible schedule after working for them for two years.

Cons

You are working remotely from home, work case load numbers increase per month, no assistance, do it on your own sort of speak atmosphere. No immediate manager support, only online.

2.0

Jun 13, 2017

Don't plan to stay long

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You'll learn a lot, fast. Free parking in Downtown Worcester and great options for lunch within walking distance. Generous time off policy for hourly and salaried workers. Despite high turnover, the HR department does seem to care about its employees.

Cons

I was another 4-star employee who had the direction of my work changed without warning and was told I was falling short. Most of the positive reviews here are from people with 10 or 20+ years of experience at Fallon, and that is a very accurate reflection of the culture. There are fixtures who started their careers here, will retire here, and have a hard time accepting they may need to make small changes in their management style to retain less tenured staff. Some managers are unprofessional and vacillate between micromanagement and neglect. The new manager training program has dwindled to almost non-existence over the past 5 years. Many departments are run with insufficient staff, with some employees doing the work of two or even three people. Management is very proud of its employees willingness to go the extra mile, and then seems surprised when those employees burn out or ask for additional support.

5.0

May 20, 2017

Excellent company to work for with a strong commitment to its mission

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Refreshing and rewarding, personally and professionally, to work for an organization that is truly focused on the community it serves - particularly those individuals who rely on government programs like Medicare and Medicaid. From a business perspective, it's good to see more effort around improving the performance of products in order to improve the bottom line. Vast majority of employees and overall leadership team are very dedicated and collaborative in how they work. Benefits are good (including free parking - which seems unusual for a company located in a city). Doing a good job of navigating through very challenging times for the health care industry.

Cons

Some aspects of the physical space at Worcester building are a bit outdated (conference rooms, furniture, technology).

Viewing 175 - 177 of 278 Reviews

Jobs at Fallon Health

HHA/ CNA - Health Aide-Lowell - $21:00 per hour- M-F 8- 4:30 - Great schedule and benefits!!!!

Health Aide / CNA - Attleboro, MA

Computer Operator- Growing Healthcare Organization

Medicaid Eligibility Specialist