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      Family Service Association

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      Family Service Association reviews

      3.3

      53% would recommend to a friend

      (57 total reviews)

      Judith Wood

      90% approve of CEO

      51% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.1

      Senior management

      3.0

      Compensation and benefits

      Family Service Association has an employee rating of 3.3 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Family Service Association employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      57 reviews
      2.0
      Aug 23, 2016

      3 years too long

      Operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the employees are pleasant to work with. You get to try your hand at a variety of tasks. Fridays are only 4 hours long.

      Cons

      Upward mobility is difficult almost impossible. Raises have to be Board approved and even then rarely come around. The pay doesn't match the amount of work that is given to you. Some of the management will do anything to protect their positions even if that means sacrificing one of their own. The work culture doesn't foster teamwork but more of a dog eat dog mentality.

      3.0
      Aug 4, 2016

      FSA

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is an agency where you have unlimited potential to learn and wear multiple hats. This makes professional development inevitable. The work schedule is good, 7:30am to 5pm M-R, and 8am to noon every Friday. They are flexible with your hours depending on your position. Most of the Board members are very friendly and helpful with providing resources they have. The employees are AMAZING. They are mostly Hispanic women. Everyone is friendly and usually stick together. There is a lot of opportunity to help people and that helps getting up in the morning knowing an impact is made from your work. Relatively easy to move up or laterally in this company.

      Cons

      The COO sucks. She is extremely bright and intelligent, but has personality issues that takes away from her brilliance. She is not social. In a human service organization it is crazy that she does not speak to the employees, even a simple good morning. There is also a lack of communication between different levels of management. Those that give directives don't communicate as much as they should with those that actually execute. This affects the success of some of the programs and lowers the moral at times. Benefits are not that great. Even though you can learn so much, there is very little training. When hired there is a lack of an onboarding process. This can be addressed but everyone is so busy working, internal processes rarely get addressed. Raises are rare.

      2.0
      Mar 13, 2016

      clinician 1

      Clinician i
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits are good,most staff were friendly,wide variety of experience available

      Cons

      upper management only cared about the money did not allow time to dedicate to clients and time for quality paperwork, negative work environment

      Viewing 52 - 54 of 57 Reviews
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      ReviewsFamily Service Association reviews

      Glassdoor has 60 Family Service Association reviews submitted anonymously by Family Service Association employees. Read employee reviews and ratings on Glassdoor to decide if Family Service Association is right for you.