FastSigns Customer Service Representative reviews

1.4

4% would recommend to a friend

(22 total reviews)

Gary Salomon

2% approve of CEO

6% positive business outlook

Customer Service Representative employees have rated FastSigns with 1.4 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a poor working experience there. FastSigns is rated 60% below average by Customer Service Representative professionals compared to other employers within the Manufacturing industry (3.5 stars).

Reviews by job title

22 reviews
1.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Interesting industry to learn about.

Cons

Working at Fastsigns was an extremely stressful experience. Days were either overwhelmingly busy or completely unproductive, with very little balance. The environment was highly disorganized, with poor management and employees contributing to a chaotic atmosphere. As a franchise, there is no corporate oversight or HR department, leaving employees entirely at the mercy of the owner. In my experience, this created significant challenges, as complaints were rarely taken seriously, and micromanagement was pervasive. Customers could also be verbally abusive, and management offered little to no support in dealing with these situations. The workplace culture felt toxic and unprofessional. Inappropriate comments and offensive “jokes” were commonplace and were often brushed off as harmless, even when they were clearly not. This created an uncomfortable and, at times, hostile environment, particularly for minorities, POC, and women. There was a clear lack of accountability, and professional boundaries were often ignored. On top of these issues, commissions that were promised were never paid, and the so-called “bonuses” were negligible. There were no benefits of any kind, making it difficult to find value in the role. This job might be suitable for someone fresh out of high school looking for basic work experience, but for anyone seeking a professional, respectful workplace, I would strongly recommend looking elsewhere. I couldn’t leave this place fast enough.

1.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

I worked there one week. Everyone is stressed out, and then I was let go because I couldn't complete tasks in an industry which I flat out Saif I had no experience in!

Cons

Owner has not interest or patience to train anyone. Toooooooo old school, "early is on time, and on time is late." Condescending, and cares way too much about simple mistakes that are easily fixed. He's a bad teacher that gets annoyed when you can't read his mind. He literally told me that 80% of the people he hires don't work out, yet doesn't seem to recognize that he might be the problem. This job is only for people that have low self esteem and think they can't do better.

Viewing 1 - 3 of 22 Reviews

Glassdoor has 677 FastSigns reviews submitted anonymously by FastSigns employees. Read employee reviews and ratings on Glassdoor to decide if FastSigns is right for you.