Is FastSigns a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at FastSigns have rated their employer with 1.4 out of 5 stars in 22 Glassdoor reviews. This is a lower than average score with the overall rating of FastSigns employees being 3.0 out of 5 stars. Search open Customer Service Representative Jobs at FastSigns now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at FastSigns .

Does FastSigns pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at FastSigns with 1.2 out of 5 stars based on 22 anonymously submitted employee reviews. This is 66.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at FastSigns.

What are the top reviewed jobs at FastSigns?

Graphic Designer (136) , Visual Communications Specialist (27) , Customer Service Representative (22) , Production (22) , Outside Sales Representative (18) , Sales (16) , Account Manager (15) , Installer (11) , Production Manager (11) , Production Specialist (11) , Sales Representative (11) , Senior Graphic Designer (9) , Inside Sales Representative (7) , Production Worker (7) , Project Manager (7)

What are the pros of working at FastSigns according to real employee reviews?

"Great for people right out of school trying to gain experience in their chosen field." ((in 39 reviews)); "Great team to work with and are eager to hear your suggestions." ((in 12 reviews)); "Industry to meet lots of new people, friendly staff, very small company, I can bring my kids to work if needed." ((in 11 reviews)); "Learned a lot about the business and helped a lot of people." ((in 8 reviews)); "The work/life balance is great." ((in 7 reviews))

What are the cons of working at FastSigns according to real employee reviews?

"Low pay and some of the owners can be shady." ((in 50 reviews)); "no benefits so there is no healthcare" ((in 36 reviews)); "No training, was told there would be a monthly commission after 3 months, worked there for 10 and could never get a straight answer out of my boss about commission." ((in 11 reviews)); "Poor communication" ((in 9 reviews)); "This is a family owned business so there is no room for advancement and no raises" ((in 9 reviews))

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FastSigns

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FastSigns Customer Service Representative reviews

1.4

4% would recommend to a friend

(22 total reviews)

Gary Salomon

2% approve of CEO

6% positive business outlook

Ratings by category

1.3

Culture & values

1.3

Work/Life balance

1.2

Diversity & inclusion

1.2

Senior management

1.2

Compensation and benefits

1.2

Career opportunities

Customer Service Representative employees have rated FastSigns with 1.4 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a poor working experience there. FastSigns is rated 60% below average by Customer Service Representative professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

2.0

Jul 28, 2019

Management review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work, life balance, great hours.

Cons

Poor management, no benefits, low pay

4.0

Jul 18, 2019

Great company, a lot of nepotism

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Have learned so much and my manager is wonderful. Always has my back and never micro manages. After serving for 10 years it is so nice to work somewhere that the customer is NOT always right, and your boss isn't always trying to give free stuff to people who get mad.

Cons

It's a franchise, so the owner has a bunch of family working in higher up positions. His grandson is just an outside sales rep who DOES try to micro manage and throw his family ties around to make himself seem bigger than he really is. All with a smile on his face and a holier than thou comlplex. Also, not a lot of room for career growth. Whatever position you're hired as, is pretty much your ceiling

2.0

Feb 10, 2018

It's a crying shame

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Weekends and evenings off, received paycheck on time

Cons

Micromanaging, condescending behavior from the owners, poor employee moral

Viewing 13 - 15 of 22 Reviews

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FastSigns Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Management review

Great company, a lot of nepotism

It's a crying shame

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