Does FedEx Custom Critical pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Custom Critical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at FedEx Custom Critical. This rating has been stable over the past 12 months.

How satisfied are employees working at FedEx Custom Critical?

36% of FedEx Custom Critical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Custom Critical 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"The benefits are great." ((in 16 reviews)); "over great pay was Great!!!" ((in 15 reviews)); "Nice building and fun co" ((in 5 reviews)); "Good total benefits including abundant time off." ((in 5 reviews)); "The Work/Life Balance is good, that's about it." ((in 4 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical

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FedEx Custom Critical reviews

3.2

36% would recommend to a friend

(118 total reviews)

Ramona Hood

24% approve of CEO

32% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.8

Compensation and benefits

2.7

Senior management

2.4

Career opportunities

FedEx Custom Critical has an employee rating of 3.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Custom Critical employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

2.0

Jan 18, 2016

Independent Contractor

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

Interesting loads and some of the people were friendly.

Cons

Dispatch was less than good for solo 53'trailer, gave me straight truck loads. Load offers were not complete information for HOS. Messed up my pay from beginning. Company is actually wanting teams not solos.

3.0

Nov 16, 2015

Contractor Sourcing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great benefits, very flexibility, not micromanaged

Cons

does not pay for the amount of work you do. Too many politics. Only way to make real money is to be part of management

1.0

Oct 22, 2015

Disbursements

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice building...some nice people. Good location. Nice café.

Cons

If you don't fit in with their cliques, they tend to completely ignore you. A lot of the employees stand around and talk about their personal lives and yack all day. I was treated rudely by some of the people. Instead of socializing, they should be training people better.

Viewing 91 - 93 of 118 Reviews

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