FedEx Office reviews

3.6

67% would recommend to a friend

(3,767 total reviews)
avatar

Brian D. Philips

70% approve of CEO

54% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Oct 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Embarrassingly high turnover rate makes it easy to land a job.

Cons

Your co-workers are constantly quitting, while management drags its feet and hires one new employee for every two lost. You will ALWAYS be working in a store that is grossly understaffed, hope you like dealing with lines of angry customers! The company has also gone out of its way to reduce the upward mobility of its workers by eliminating most of its specialized job titles. The duties previously assigned to these specialists have been divided and assigned to the regular workers. These workers are not being compensated, in any way, for all of the new duties and responsibilities being assigned to them. I was told, however, that if I didn't like working harder for no extra pay, I could just leave. So there you go. The amount of anti-union propaganda that litters the offices and break rooms is truly hilarious, and makes it painfully obvious that corporate is very concerned with it's growing mass of dissatisfied employees. At Fedex Office, you can expect regular visits from corporate. As though the job isn't hard enough, you'll also have to deal with some suit breathing down your neck, all day, questioning everything you do right in front of your customers. As just a team member, you aren't technically working in a "sales" position. If you don't constantly try to convince customers to purchase awful greeting cards or overpriced flash drives, however, you'll be harassed on a regular basis by management. Its not a sales position, but you better sell or else! Awful company, unfair policies, and horrible pay. Welcome to Fedex Office.

3.0
Oct 8, 2012

A good company

Recommend
CEO approval
Business Outlook

Pros

Strong Parent Company Local people are friendly Some opportunity for advancement

Cons

Centeralized Buracracy Unrealistic expectations about marketplace

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Glassdoor has 3,848 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.