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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      67% would recommend to a friend

      (3,764 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      4.0
      Jul 12, 2012

      Helping Others

      Production coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Happy customers. It feels great when a customer leaves feeling satisfied. I can tell I made a difference for someone. Some people come in with an emergency. THey are stressed and a lot is on the line for them. When you are able to help them out, they are so thankful and treat you really nice.

      Cons

      Some customers are extremely rude and take out their problems on you.

      1.0
      Jul 12, 2012

      Numbers are important not the workers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with the customers fells more rewarding then working for your senior managment.

      Cons

      District manager, Center managers some of them could not care about thier employees at all, They just keep down grading you, never helping you and then want thier numbers to be high, that is all that matters because they get bounes and the workers get nothing, no Pension, no real discounts, and we must always put a smile on our face. If they like you they will promote you, if they dont like you you're fired.

      3.0
      Jul 10, 2012

      Great place to work. Company treats sales well.

      Saales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. You manage your portfolio of accounts grow sales within the. Challenging but warm leads which makes it nice. Also cold call and hunt new business. Excellent management teams both in Sales and Ops. Very team oriented.

      Cons

      Team members who produce your work do not always understand how important it is to take care of your customers. They are more worried about front counter at times.

      Viewing 3535 - 3537 of 3,764 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,845 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.