FedEx Office reviews

3.6

66% would recommend to a friend

(3,752 total reviews)
avatar

Brian D. Philips

67% approve of CEO

52% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Dec 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Good Pay, Corporate culture is nice, provides all the tools i.e. laptop

Cons

Sr Management foes not know how to run a sales forces, no true business partnership with parent company. Sales Managers manage process not people

4.0
Nov 29, 2009

It's a good place...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

clean and inviting atmosphere constant flow of traffic relative speed in machine maintenance fun customers nice bonus structure for management holidays off

Cons

Manager was a bit disorganized. Could never really tell what was going on with him. Impatience among fellow employees understandable but impractical process for completing orders Not much hands-on training (in my case anyway) started work on monday, manager was gone back home (6 hours away!) by Wednesday. Transferred under new manager and new location: no real training there

2.0
Nov 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Good for college students flexible hours people can change schedules easily. Good benefits when they are frozen because of the economy.

Cons

FedEx did know what they were getting into when they purchased Kinko's they came in and tried to run the copy business like they run FedEx shipping by tracking and tracking with everything. They failed miserably at that and finally are trying to streamline and let us help customers. Getting back to the customer service rather then the busy work.

Viewing 3733 - 3735 of 3,752 Reviews

Glassdoor has 3,833 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.