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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      66% would recommend to a friend

      (3,753 total reviews)
      avatar

      Brian D. Philips

      67% approve of CEO

      52% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      May 5, 2010

      The People in PSP has lost it's priority

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company loyalty proven during the worst of the recession in maintaining workforce in the field. Benefits are good (Med plan and 401k) Salaries are industry standard.

      Cons

      It has been said over and over. Center Managers are tasked with too many metrics that are designed to protect the company from their worst managers. This does not positively contribute to the sales motivation the company is trying to obtain from all team members, particularly the majority of center managers who are giving their all for the company. It is commendable to strive for excellence with holding people accountable. The best of companies, such as the top 10 on the Fortune 100 list, seem to obtain better results by developing metrics that motivate people to want to be accountable.

      2.0
      Apr 10, 2010

      Sliding Fast

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potentially could be a great place to work - flexibility in scheduling. OK pay

      Cons

      Cuts in payroll, not customer friendly atmosphere. Company sets unreasonable goals, resulting in more and more unhappy customers. Last 12 months has really become a pressure cooker for working conditions. More responsibilities and less employees to fill job orders. It seems that corporate office has know idea that the employee morale is plummeting. Customers are very rude to employees they treat FedEx office employees very poorly like the are less than human. Now they are even more frustrated as the express environment continues to be less customer oriented.

      3.0
      Apr 7, 2010

      Potentially great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working in the stores can be a good experience depending upon the team members and management. Tangible results yield high satisfaction in sense of accomplishment as well as in customer satisfaction.

      Cons

      Many of the center managers are great to work with/for, but many of the good ones are leaving to find other jobs because of the drastic stratification from store to district management (even more noticeable with senior level management).

      Viewing 3730 - 3732 of 3,753 Reviews
      Related searches: FedEx Office jobs | FedEx Office salaries | FedEx Office benefits | FedEx Office interviews
      ReviewsFedEx Office reviews

      Glassdoor has 3,834 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.