FedEx Office reviews

3.6

66% would recommend to a friend

(3,758 total reviews)
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Brian D. Philips

68% approve of CEO

52% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,758 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Oct 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Not bad pay, nothing special but not bad. Benefits above average but below what you would receive working for the parent company fedex.

Cons

This is a process oriented company so much of your time will be spent doing processes that no positive impact on your store and just seems like busy work to justify employees at corporation levels jobs. Store way under staffed and that is getting worse not better. Very little real leadership from above and in most regards it seems negaive. Way to many processes to learn and become good at due to the never ending new process you have to contend with. Training is poor at all levels and your team members will receive very little. Lots of poor moral at stores and district level. The integrity of the company is questionable and they violate comapny policy at will. Lots of favoritism at district level and store level. Overall this company was a poor experience and I dont miss it a bit. My advice move on an keep looking. I feel like I wasted 5 years of my life working for fedex office.

3.0
Oct 3, 2017

Good benefits, good pay for new hires

Recommend
CEO approval
Business Outlook

Pros

Fast paced, never the same day. Customer focused work environment. Very personal feel to the environment with customers.

Cons

Too many numbers to chase every month. Too many tasks dumped on Center Managers without the time or resources for all of them. Left managing numbers instead for people to offer a better customer experience. Always waiting for the other shoe to drop.

3.0
Aug 8, 2017

Assistant manager

Recommend
CEO approval
Business Outlook

Pros

The benefits are good,it can be easy going about requesting days off if you have the right manager

Cons

A lot of the work load falls to one person. Management is not consistent. Pay is not adequate for what you do / deal with at my location

Viewing 106 - 108 of 3,758 Reviews

Glassdoor has 3,839 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.